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Regional Admin - DACH Region

Key Facts

Other Skills

  • Microsoft Office
  • Research
  • Voicemail
  • Writing
  • Problem Solving
  • Typing
  • Client Confidentiality
  • Non-Verbal Communication
  • Multitasking
  • Time Management
  • Teamwork
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Social Skills

Roles & Responsibilities

  • BA or BS degree preferred, with at least three years as an administrative assistant in a large company or large church/ministry involving office management, public contact, and research/writing experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to type 75-100 wpm with few errors and strong organizational skills.
  • Experience processing donations, maintaining donor and leader databases, and managing budgets and expenses; ability to provide HR/personnel support.
  • Excellent written and verbal communication, ability to maintain confidentiality, and strong customer service skills with the ability to work effectively with Young Life staff and the public.

Requirements:

  • Provide administrative support for the regional office, including correspondence, filing, mailings, and answering phones; communicate mission policies to regional staff in a timely, professional manner.
  • Interpret and implement policies and guidelines from the regional director or Service Center and resolve issues in the director's absence; coordinate with area/regional staff, volunteers, committees, and management teams.
  • Plan, coordinate, and facilitate regional events and trainings (staff days, meetings, camps, leadership weekends); manage deadlines, budgets, and staff scheduling; provide staff care and PR support.
  • Manage donor operations and regional finances, including processing donations, maintaining donor/leader databases, tracking expenses, and supporting HR and personnel processes.

Job description

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally.

Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.

Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation,
Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.

Regional Administrator I

Summary:
To provide administrative support for the regional office, acting as liaison between the regional director and area offices in communicating mission policies and procedures.

Essential Duties:

  • Answer correspondence, do filing, and send mailings. Answer phones.

  • Written and Verbal Communication

  • Respond to voicemail, e-mail, and phone calls in a timely and professional manner. Communicate new mission policies and procedures to regional staff in a timely and professional manner.

  • Analyze and interpret policies and guidelines set up by the regional director and/or the administrative offices of the Service Center and resolve problems and questions in the absence of the regional director.

  • Interaction with all area and regional staff, volunteers, area and regional committees, and regional management teams.

Administration

Event Planning

Training

Education:

 BA or BS preferred with at least three years as an administrative assistant with a large company or large church/ministry involving office management, public contact, and research and writing experience.

Ongoing education encourage d.


Experience Required for The Job:

  • Process and track donations.

  • Maintain donor and leader databases, ensuring area leader forms, driver questionnaires, and background checks are up to date.

  • Manage monthly expenses and budgets, including regional bank account records/ purchase card expenses, FDT, and regional and staff expense reports.

  • Provide personnel support for regional staff, including Human Resources and personnel action requests.

  • Coordinate regional fundraising events and other regional events. Provide annual camping administration.

  • Assist the regional director with the workload.

  • Maintain, organize, and facilitate monthly deadlines, including camp and work crew allocation, annual budgets, and compensation.

  • Provide staff care, including birthdays, monthly reports, and assignment care packages.

  • Verify regional statistics electronically via the Growth Planning Software (GPS) system.

  • Facilitate paperwork to open and close area ministries across the region.

  • Manage and execute area transfers.

  • Manage the Mission Security application for staff within the region.

  • Serve as a liaison between the staff and the Service Center, explaining policy and forms, etc.

  • Plan, coordinate and facilitate regional events including:

  • Regional staff training days

  • Committee chair days

  • Regional meetings

  • Regional camps

  • Leadership weekends

  • Provide Administrative training to all staff and volunteers within the region, with various Young Life processes, programs, and applications.

  • Contact and PR work.

  • Assist with additional work from the area and regional staff.

  • Three to five years of administrator experience with proven knowledge of Young Life culture and policies.

  • Knowledgeable on office management and supervisory techniques; able to plan the work of others.

  • Excellent organizational skills with attention to detail and processes, with the capability of handling concurrent tasks and constant interruptions.

  • Strong written and verbal communication skills.

  • Ability to type 75 to 100 wpm with few errors.

  • Demonstrated proficiency in Microsoft Office Suite (which includes Word, Excel, PowerPoint, and Outlook).

  • Ability to maintain confidentiality.

  • Basic accounting skills.

  • Ability to establish effective working relationships with Young Life field staff and offer excellence in customer service to Young Life staff and the public.

  • Proven relational skills with both kids and adults.

  • Great customer service skills.

Job Specific Working Conditions:

Note: The anticipated hourly rate for this position can range from $19.00 - $23.80 depending on relevant education, experience, and location.

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