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Inside Sales - Laboratory Specialist

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Relationship Building
  • Communication
  • Rapport Building
  • Active Listening
  • Adaptability
  • Dealing With Ambiguity
  • Entrepreneurship
  • Multitasking
  • Time Management
  • Creative Questioning
  • Writing
  • Organizational Skills
  • Goal-Oriented
  • Social Skills
  • Self-Motivation

Roles & Responsibilities

  • 2-4 years in an inside sales role or equivalent outbound/customer-facing experience
  • Understanding of the veterinary diagnostic market and veterinary practice roles (preferred)
  • Strong written, verbal, listening and questioning skills with the ability to establish rapport quickly
  • Ability to absorb and articulate technical/clinical information and engage in in-depth conversations; highly motivated with an entrepreneurial mindset and adaptability

Requirements:

  • Leverage IDEXX offerings to win new reference lab business and/or generate sales qualified leads for local sales professionals
  • Maintain customer contact database (Salesforce) with accurate profiles, notes, opportunities, and competitive information
  • Establish credibility among customers through product knowledge and a consultative sales approach; develop strong working relationships within the IDEXX ecosystem
  • Collaborate with leadership and cross-functional teams to ensure a successful and optimal customer experience

Job description

The Inside Laboratory Sales Specialist will be primarily focused on generating demand and sales qualified leads for new reference lab business.  This professional will partner with other field sales professionals, helping to grow reference lab revenues via new business acquisition and same store sales leveraging the highly differentiated IDEXX Reference Laboratory Test Menu and Service offering.  He/She will utilize a customer centric pricing strategy and targeted sales approach to achieve quarterly objectives.

In the role of Inside Laboratory Sales Specialist:

  • You will leverage IDEXX offering to win new reference lab business and/or generate sales qualified leads(SQLs) for local sales professionals

  • You will maintain customer contact database(salesforce.com) with accurate profiles, notes, opportunity and competitive information

  • You will establish credibility among customers through demonstration of product knowledge and a consultative sales approach

  • You will develop strong working relationships with existing IDEXX ecosystem

  • You will work effectively with leadership & cross-functional teams to ensure success & an optimal customer experience

What you need to succeed?

  • 2-4 years in an Inside Sales Role and/or applicable business experience in an outbound/customer facing role

  • Understanding of the veterinary diagnostic market and roles within a veterinary practice is preferred

  • Strong communications skills including writing, listening and questioning; strong interpersonal skills with ability to establish rapport quickly

  • Capability to absorb and articulate technical information; proficient in carrying in-depth, clinically relevant conversations

  • Highly motivated, goal-oriented with an entrepreneurial mindset

  • Ability to adapt quickly amidst shifting priorities and work effectively with a reasonable amount of ambiguity

  • Strong organizational skills, especially in a multi-tasking environment.

What you can expect from us:

  • Base hourly rate of $28.00/hr + based experience & ability to earn quarterly commission.

  • Health / Dental / Vision Benefits Day-One.    

  • 5% matching 401k.    

  • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more.

Location: This role is a virtual opportunity or could be a hybrid role with the opportunity to come into office.

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. 

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 
  
Let’s pursue what matters together.  

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.  

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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