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Business Continuity Management - Relationship Management Specialist

Roles & Responsibilities

  • Certified BCM professional
  • 7+ years of business continuity management experience with knowledge of risk management principles
  • Regulatory awareness with understanding of compliance requirements related to business interruption risks
  • Strong communication and stakeholder engagement skills to articulate risks and recommendations

Requirements:

  • Conduct in-depth Business Impact Assessments with business units to identify critical functions, services, and dependencies; identify interruption risks and help create mitigation strategies
  • Guide and oversee the development, testing, and documentation of business continuity plans, including mass notification systems, alternative strategies, call trees, and tabletop scenario execution
  • Perform due diligence and compliance monitoring to ensure US Region BCM activities align with CIBC BCM Standards and regulatory requirements
  • Build relationships with business units, provide periodic reporting on business interruption risk exposures, and drive continuous improvement and remediation activities

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, you will be responsible for supporting the US Region BCM program in the delivery of effective BCM planning, risk monitoring and mitigation.  The BCM RM Specialist will work directly with business units to guide development of actionable and sustainable recovery strategies that ensure alignment with regulatory expectations and corporate guidelines.   A key aspect of this role is understanding organizational priorities and the potential impact of failures in internal and external dependencies, including IT infrastructure and supplier relationships, on service delivery. 

This role is Hybrid and requires 2-3 days on-site per week.

How you'll succeed

  • Business Impact Assessments - Conduct in-depth reviews with business units to identify critical business functions, critical business services and related dependencies (e.g. technology, 3rd party, resources).  As a result of the analysis, identify potential business interruption risks, including operational, financial and regulatory and work with the business units to create strategies to mitigate that risk.
  • Business Continuity Planning – Guide business units in the development of effective and sustainable business continuity plans that mitigate business interruption risk.
  • Business Continuity Testing – Guide business units in the execution and documentation of required BCM program testing and formal after-action reports.  This includes testing of the mass notification system, alternate strategies, call trees and the design and execution of tabletop scenarios.
  • Due Diligence – Evaluate business impact analysis, business continuity plans, and business continuity focused testing for the US Region to ensure compliance with all CIBC BCM Standards and Guidelines.
  • Compliance Monitoring- Ensure business continuity management activities align with regulatory requirements, industry standards and internal policies
  • Relationship Building - Liaise with CIBC business units to develop a strong relationship, making sure to set clear expectations
  • Reporting- Provide periodic reporting on business interruption risk exposures, including recommendations to reduce or eliminate potential business interruptions
  • Continuous Improvement- Monitor business continuity performance and risk over time, including business unit remediation activities   

Who you are

  • You’re a certified BCM professional.
  • Knowledge of Business Continuity- 7+ years of business continuity management experience, including understanding of risk management principles
  • Regulatory Awareness- Understanding of compliance requirements related to business interruption risks
  • Communication skills- Ability to clearly articulate risks and recommendations to stakeholders
  • You can demonstrate experience in internal/external regulatory risk policies, procedures and controls.
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

  • We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Alberta VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Collaboration, Business Continuity Management (BCM), Operational Efficiency, Reporting and Analysis, Researching, Risk Management and Mitigation

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