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Supv, Credentialing

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Interviewing Skills
  • Microsoft Office
  • Team Leadership
  • Ability To Meet Deadlines
  • Intercultural Competence
  • Time Management
  • Critical Thinking
  • Organizational Skills
  • Prioritization
  • Verbal Communication Skills
  • Mentorship
  • Problem Solving

Roles & Responsibilities

  • Proficiency in oral and written English
  • Strong organizational skills and ability to prioritize projects
  • Excellent communication and critical thinking skills with exceptional attention to detail
  • Experience using credentialing software and MS Office (e.g., MSOW, Word, Excel, Outlook, PowerPoint, Adobe Acrobat)

Requirements:

  • Lead Credentialing Coordinators to ensure timely assessment of Medical Staff appointments, reappointments, and credentialing of Allied Health Professionals.
  • Develop audit tools for credentialing quality, analyze audit reports, and create training plans; conduct credentialing orientation for new Department Chairpersons; review and revise training manuals, orientation processes, and annual competencies.
  • Interview and select new credentialing staff, train employees, provide ongoing cross-training, and conduct performance evaluations on a 90-day and annual basis with quarterly feedback.
  • Manage team vacation/ PDO coverage; assist with credentialing delays and escalated issues for Medical Staff leadership; review stakeholder satisfaction scores to develop improvement plans.

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

  • Paid Time Off from Day One

  • 403-B Retirement Plan

  • 4 Weeks 100% Paid Parental Leave

  • Career Development

  • Whole Person Well-being Resources

  • Mental Health Resources and Support

  • Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

3100 E FLETCHER AVE

City:

TAMPA

State:

Florida

Postal Code:

33613

Job Description:

Manages Credentialing Coordinators' performance for timely assessment of Medical Staff appointments, reappointments, and credentialing of Allied Health Professionals. Develops audit tools for credentialing quality, analyzes audit reports, and creates training plans. Interviews and selects new credentialing staff, trains new employees, and provides ongoing cross-training. Conducts credentialing orientation for new Department Chairpersons. Reviews and revises training manuals, orientation processes, and annual competencies. Provides leadership, coaching, and mentoring, developing growth plans to improve retention and identifying high performers for management roles. Conducts performance evaluations every 90 days and annually, providing quarterly feedback. Leads and coordinates projects, identifying opportunities for process improvement and efficiency. Manages team vacation and PDO time for adequate coverage. Assists with credentialing delays and escalated issues for Medical Staff leadership. Reviews stakeholder satisfaction scores to develop improvement plans. Manages the tracking of Medical Staff Members and Allied Health Professionals with conditional appointments, follows up with Peer Review for compliance, and provides reports to the appropriate department chairman. Other duties as assigned.Knowledge, Skills, and Abilities:
• Proficiency in oral and written English [Required]
• Possesses Strong organizational skills [Required]
• Ability to work with people of various backgrounds and professional levels [Required]
• Demonstrated experience computer skills such as Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat, Credentialing Database system [Required]
• Ability to work independently and prioritize projects [Required]
• Excellent communication skills, both oral and written [Required]
• Excellent critical thinking skills [Required]
• Exceptional attention to detail and accuracy [Required]
• Ability to work under stress and deadlines [Required]
• Demonstrated experience in meeting management and minute taking (Robert Rules of Order) [Required]
• Knowledge and understanding of DNV/CMS/JCAHO/NCQA/CV/URAC standards and other Federal and State Regulatory Guidelines in the credentialing aspect [Required]
• Experience in a medical staff services office [Preferred]
• Knowledge and experience with credentialing software and MSOW [Preferred]
• Knowledge of medical terminology [Preferred]
• Experience as a supervisor, team lead or leading a project or people [Preferred]

Education:
• Bachelor's [Preferred]

Field of Study:
• Bachelor’s in business or healthcare administration OR Minimum of four (4) years credentialing experience in a healthcare environment Required

Work Experience:
• 4+ credentialing experience in a healthcare environment [Required]
• Credentialing or a Medical Staff Services office. [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Certified Provider Credentialing Specialist (CPCS) [Preferred]
• Certified Professional Medical Staff Management (CPMSM) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$45,196.93 - $84,071.39

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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