Key Facts

Remote From:

Full time

English

Hard Skills

Management Information Base Build Pipeline Business Process Improvement Industry Trend Analysis Data Privacy Laws Compliance Management Process Management Continuous Improvement Process

Other Skills

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Computer Literacy
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Communication
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Analytical Skills
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Report Writing
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Organizational Skills

Roles & Responsibilities

Good communication skills
Good supporting and organisational skills
Have knowledge of HSE management systems
Computer literacy

Requirements:

Promoting and developing a strong team towards continuous improvement.
Ensure compliance with statutory and legal requirements, e.surv company policies and procedures.
Triage incoming queries and manage relevant workflows.
Review and improve internal workflows.

e.surv Chartered Surveyors

About e.surv Chartered Surveyors

Welcome to the e.surv. Trading since 1989, we're the UK's largest and leading provider of property risk expertise and residential surveying services. With a nationwide network of over 600 surveyors, we're able to combine unrivalled postcode coverage with invaluable local knowledge. We complete the equivalent of one property inspection every 12 seconds and over the past 30 years. we've answered just about every possible question and viewed every possible property type. In 2016, we undertook the most ambitious IT overhaul in our history, working with software solutions provider, Core Logic. It's part of our commitment to working smarter, investing in technology designed to generate process efficiencies for our clients and customers, together with improved work/life balance for our surveyors. We're part of the LSL Property Services plc Group of companies, which includes household names, YOUR MOVE and Reeds Rains, as well as the mortgage broker network, First Complete. We work with lenders, intermediaries, social housing entities, and estate agents, as well as private customers and referral partners. All our surveyors are RICS qualified, and benefit from our industry-leading technology. And because of our structure, we’re able to offer our customers the flexibility of national coverage and local market expertise. But you wouldn’t expect anything less from a business with our heritage, would you? What you might not expect is the friendly and resourceful central team providing invaluable support to all our customers and clients. Or the commitment to the personal and professional development of all our people. And when you factor in the flexible benefits, Share Save and BAYE schemes, and our fresh approach to incentive earnings, you start to understand that we do things a little differently at e.surv. Do you have that certain something needed to join our team?

Founded: 2018

Company size: 501 - 1000

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Job description

Job Profile:

Trading since 1989, we're the UK's largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

We're part of the LSL Property Services PLC Group, which includes household names Your Move and Reeds Rains, as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

We have an opportunity for someone to support the cross functional workstreams that occur between New Build and our Technical Teams; with focus on developing, implementing and reviewing procedures to ensure new build enquiries are dealt with promptly within lender SLA;dealing with a range of new build tasks include first on site process and first on site processes.

Responsibilities

Promoting and developing a strong team towards continuous improvement.
Ensure compliance with statutory and legal requirements, e.surv company policies and procedures.
Review and suggest improvement for internal procedures.
To have a working knowledge of lender requirements for new build matters.
Triage incoming queries and managing relevant workflows.
Reviewing and improving internal workflows.
Have the ability to review incoming valuer new build reports and comparable evidence to ensure compliance.
To maintain internal New Build Assessment intelligence information/data.
Identify trends and review MI data.
Verifying surveyor compliance with internal new build policies.
Sharing forms with external parties and ensuring GDPR and data protection are complied with.
Support New Build technical operations Managers with triaging of SCT information.
Report into New Build Technical Manager.

Skills

Good communication skills
Good supporting and organisational skills
Have knowledge of HSE management systems
Computer Literacy
Ability to analyse and solve problems
Ability to produce and interpret meaningful MI
Using own initiative

Apply

If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Loren Worrall on 07800705566 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response.

LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.