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URBN Regional Asset Protection Manager

Roles & Responsibilities

  • Valid U.S. passport and driver's license
  • At least 5 years of specialty LP experience in a multi-store environment (preferably in fashion)
  • Expert knowledge of interview and interrogation skills (Wicklander Zulawski or Reid methods) including phone interviewing
  • Proficiency with Microsoft Word, Excel, and Outlook

Requirements:

  • Investigates and resolves internal theft issues utilizing interview and interrogation skills, CCTV, exception reporting, and hotline calls
  • Completes operational store assessments and store visits with emphasis on teaching and coaching, offering solutions within LP guidelines
  • Provides consultation to field management on shrink-related issues: internal/external theft, physical security, operations, POS controls, etc., and executes the company’s high shrink program
  • Liaison between law enforcement and store management; conducts extensive loss prevention training seminars for employees, managers, and district managers; completes store inventory preparation visits

Job description

Role Summary:

URBN is searching for a Regional Asset Protection Manager to join us in Los Angeles, California! This role will report to the Regional Director of Asset Protection. Our Manager will be accountable for store’s shrink results across multiple Brands in their assigned region. You will execute company shrink programs to protect the company assets with close working partnerships from the Operations Teams. 

Role Responsibilities:
  • Investigates and resolves internal theft issues utilizing industry proven Interview and Interrogation skills, CCTV, Exception Reporting, and Hotline calls, etc.
  • Completes Operational Store Assessments and store visits with emphasis on teaching and coaching, offering solutions to issues within company LP guidelines.
  • Participates in regional, district and store brand meetings, conference calls and when possible conducts stores visits with district and regional partners.
  • Provides consultation to field management on all shrink related issues: internal/ external theft, physical security, operations, safety, POS controls, etc. 
  • Execution of company’s high shrink program. 
  • Liaison between Law Enforcement and Store Management. 
  • Conducts extensive loss prevention training seminars for employees, managers, and district managers. 
  • Completes store inventory preparation visits.
  • Understands physical security of retail space.   
Role Qualifications:
  • Must have a valid U.S. Passport and driver’s license
  • Able to sustain extensive background check and furnish verifiable references that may be contacted.
  • Must have reliable transportation to travel extensively between stores
  • Must have at least 5 years specialty LP experience in a multi-store environment preferably in the fashion business. 
  • Knowledge of Exception Based Reporting and file management databases. 
  • Must be able to demonstrate expert knowledge of Interview and Interrogation skills per industry standards, including phone interviewing.  Wicklander Zulawski  or Reid methods.
  • Extensive use and knowledge of Microsoft Word, Excel, and Outlook.

Please note: Overnight travel required. 

#LI-MH3

The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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