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Inside Sales Associate (High-Volume | Inbound Leads | Real Estate/FinTech)

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Communication
  • Adaptability
  • Active Listening
  • Time Management
  • Teamwork
  • Physical Stamina
  • Intellectual Curiosity
  • Empathy
  • Relationship Building

Roles & Responsibilities

  • Available Monday–Friday, 11am–8pm EST plus 2 weekend days per month
  • Experience in sales, call center, or customer-facing roles
  • Experience in real estate, mortgage, or senior housing is a plus
  • Comfortable using Salesforce or similar CRM tools

Requirements:

  • Make 100–150 outbound calls per day to warm and inbound leads, qualifying and advancing opportunities
  • Understand homeowner goals and position Truehold as a solution, while managing a high-volume pipeline in Salesforce and meeting daily and monthly KPIs
  • Collaborate with Marketing and Real Estate teams to improve lead quality and outcomes

Job description

Your Impact
You’ll be the first human interaction for homeowners exploring Truehold—guiding them through a major financial decision with clarity, empathy, and speed. This is a high-activity, high-impact role where your ability to connect and convert directly drives business growth.

What You’ll Do

  • Make 100–150 outbound calls/day to warm/inbound leads
  • Understand homeowner goals and position Truehold as a solution
  • Qualify, manage, and prioritize a high-volume pipeline in Salesforce
  • Hit daily + monthly KPIs (calls, contact rate, conversions)
  • Partner closely with Marketing + Real Estate teams to improve lead quality + outcomes

What Makes Someone Successful Here

  • Comfortable in a high-volume, phone-based sales environment
  • Strong communicator who can build trust quickly
  • Motivated by metrics, goals, and performance-based success
  • Adaptable in a fast-moving, evolving startup environment
  • Naturally curious—asks the right questions and listens well

Requirements

  • Available Monday–Friday, 11am–8pm EST + 2 weekend days/month
  • Experience in sales, call center, or customer-facing roles
  • Experience in real estate, mortgage, or senior housing is a plus
  • Comfortable using Salesforce or similar CRM tools

Why Truehold

  • High-growth company operating in 20+ markets
  • Inbound demand — no cold prospecting lists
  • Opportunity to earn based on performance and grow quickly
  • Mission-driven: helping homeowners access equity without displacement
  • Full benefits: 401(k) match, PTO, paid holidays

Join Our Team

Truehold is a real estate and financial services platform helping homeowners unlock their equity without moving. Customers sell their home and stay as renters—creating flexibility without traditional loan pressure. With 2,000+ transactions and rapid national expansion, we’re building a new category in homeownership.

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