Customer Service Representative Croatian Speaker (Remote, Greece)

Are you a Croatian-speaking professional passionate about delivering outstanding customer service? Do you want to grow your career while enjoying the sun, culture, and lifestyle of Greece? This role offers an exciting opportunity to combine professional development with life in a beautiful Mediterranean setting.

About the Role
As a Customer Service Representative, you will be the first point of contact for Croatian-speaking customers. You will provide guidance, resolve inquiries, and ensure a smooth and positive experience. Your work will directly impact customer satisfaction and help build lasting relationships.

Key Responsibilities

• Provide customer support in Croatian via phone, email, and chat.
• Assist customers with product information, account questions, troubleshooting, and general inquiries.
• Resolve issues efficiently while maintaining a professional and friendly approach.
• Document interactions accurately and maintain internal records.
• Collaborate with internal teams to ensure timely and effective solutions.
• Stay informed about products, services, and procedures to offer accurate guidance.

Requirements

• Native or fluent Croatian.
• Strong English communication skills for internal collaboration.
• Excellent communication, problem-solving, and interpersonal skills.
• Customer-focused, patient, and solution-oriented.
• Previous customer service experience is an advantage but not required; full training is provided.
• Comfortable using computers and digital tools.

Whats Offered

• Competitive salary with performance-based incentives.
• Full onboarding and ongoing professional development.
• Career growth opportunities within an international, supportive organization.
• Relocation support for candidates moving to Greece.
• Work in a multicultural and collaborative environment.

Why Greece?
Greece offers a unique combination of professional opportunity and lifestyle. With sunny weather, stunning beaches, rich history, vibrant cities, and a welcoming international community, Greece provides the perfect balance between work and personal life. Explore historic landmarks, enjoy Mediterranean cuisine, and immerse yourself in the lively culture while advancing your career.

This role is perfect for Croatian-speaking customer service professionals ready to deliver excellent support while enjoying the energy, culture, and beauty of Greece.