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Career Opportunities: Senior Pricing & Contracts Administration Analyst (52951)

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Microsoft Excel
  • Customer Service
  • Non-Verbal Communication
  • Adaptability
  • Analytical Skills
  • Multitasking
  • Time Management
  • Training And Development
  • Critical Thinking
  • Learning Agility
  • Prioritization
  • Self-Motivation
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree required
  • 4+ years of experience in a customer service or analytical role
  • 2+ years of experience with a CRM
  • Advanced proficiency in Excel

Requirements:

  • Serve as the central point of contact for the Global Sales team and Site Operations for inquiries related to customer contract alignment, pricing policies, price inquiries, and contract terms
  • Review pricing requests to ensure compliance with STERIS pricing policies and existing contracts; administer contract maintenance in ODMS/Salesforce and maintain contracts, price files, and tier change documentation
  • Create ad hoc reports and use information systems to support pricing and contract data needs for senior management, corporate accounts, Sales, Marketing, Government, and audit requirements; analyze sales histories, margins, terms, and tier influences
  • Provide recommendations on special pricing, promotions, and process improvements; coordinate with the Transformation Team; ensure data integrity and training support; participate in special projects

Job description

 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Pricing and Contract Administration Senior Analyst is responsible for implementation and accuracy of pricing for all US, Canada Facilities that are part of the AST business unit. Role provides support and information to STERIS Senior Management, Corporate Accounts, Sales, Marketing, Customer Operations, and Distribution Operations, and is responsible for gathering, analyzing, and interpreting data. Senior Analyst will be responsible for managing Internal & External Audit Requests. Responsible for preparing reporting that identifies patterns and trends to guide the strategies best suited for growth and Customer satisfaction.   Senior Analyst must have a working knowledge of AST contracts, and be able to proactively identify opportunities to enhance STERIS pricing systems to meet evolving needs of the business. 

 

This is a fully remote role. 

What You'll Do as a Senior Pricing & Contracts Administration Analyst

  • Central  point of contact for the Global Sales team and Site Operations, Operations for all inquiries related to Customer contract alignment, contract/pricing policies, price inquiries, or other contract terms & conditions. 
  • Review pricing requests to ensure compliance with STERIS pricing policies and compliance with existing contracts.
  • Administer contract maintenance in  all relevant platforms utilized by AST (ODMS/Salesforce); ensure all contracts, approvals, price files, tier change requests, and other documentation is maintained according to department standards and readily accessible by approved team.
  • Develop and maintain work instructions for the department.
  • Create ad hoc reports and utilize STERIS information systems to support pricing and contract data needs of STERIS Senior Management, Corporate Accounts, Sales, Marketing, Government, and Internal/External Audit. Reporting needs include sales histories, contract pricing, margin analysis, terms and conditions, membership alignments, tier qualification and influences on contract performance at established cadence.
  • Provide recommendations and subject matter expertise to support proposed special pricing situations, promotions, and ability to implement. Submit sales reports to GPO as required for contract promotions/group buys. 
  • Collaborate with STERIS Business systems and Transformation Team to develop solutions to support STERIS special pricing and contract initiatives.
  • Maintain data integrity while compiling contract performance analytics providing results to, relevant staff and Directors for Remove obsolete products and participate in processes outlined in STERIS Price Calendar.
  • Provide training support to Site Operations regarding Pricing Administration
  • Propose modifications to processes and systems to gain efficiencies and meet evolving needs of the business. 
  • Proactively identify reporting opportunities for advanced analytics to enhance STERIS pricing systems to meet evolving needs of the business based upon knowledge of healthcare contracts, purchasing groups, and changes in the healthcare industry.
  • Coordinate and participate in special projects.

The Experience, Skills & Abilities Needed

Required:

  • Bachelor’s degree required.
  • 4+ years of experience in Customer Service or analytical role required.
  • 2+ years of experience with a CRM required
  • Advanced proficiency in Excel required.
  • Residency in the U.S. Eastern Standard time (EST) zone.

Preferred:

  • Minimum of two years STERIS experience preferred.

Other:

  • Superior analytical, data interpretation and problem solving skills.
  • Demonstrate strong initiative skills.
  • Strong ability to articulate issues and ideas to all levels of the organization and provide meaningful insight to support decision makers. Must have excellent verbal communication and business writing skills.
  • Ability to think critically about proposed programs or process changes; determine downstream effects of changes and provide appropriate recommendations.
  • Ability to review an inquiry and prioritize, understanding which situations require urgency.
  • Demonstrate initiative by balancing multiple projects simultaneously, prioritizing and meeting deadlines, flexibility to adapt to changing priorities.
  • Must demonstrate ability to work independently in a dynamic environment; self-starter who knows and understands work requirements and proceeds with minimal supervision.
  • Build and maintain positive relationships with internal and external Customers, as well as with members of one’s own team.
  • Demonstrate the ability to conceptualize and absorb information quickly.
  • Knowledge of STERIS systems including Sales Connection with a minimum of two years experience using Cognos and Oracle.
  • Strong technical skills including an understanding of relational databases.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

 

Here is just a brief overview of what we offer:

 

  • Market Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays
  • Excellent Healthcare, Dental, and Vision benefits
  • Long/Short Term Disability Coverage
  • 401(k) with a company match
  • Maternity & Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Tuition Reimbursement and continued education programs
  • Excellent opportunities for advancement in a stable long-term career

#LI-LD1
#REMOTE

Pay range for this opportunity is $67,362.50 - $87,175.00. This position is eligible for bonus participation.

 

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

 

STERIS offers a comprehensive and competitive benefits portfolio.  Click here for a complete list of benefits: STERIS Benefits

 

Open until position is filled.

 

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

 

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

 

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

 

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

 

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