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Shop Your Way - DevOps Engineer

Roles & Responsibilities

  • AWS Certified DevOps Engineer - Professional
  • Experience building and maintaining CI/CD pipelines (e.g., Jenkins, TeamCity)
  • Strong Linux and Windows system administration with scripting (Shell, Python/Java/.NET)
  • Experience with databases (SQL and NoSQL) and monitoring/observability tools (ELK, Grafana)

Requirements:

  • Automate and implement CI/CD pipelines and automated system tests, including deployment of infrastructure and applications (cloud/serverless)
  • Maintain high availability of databases and monitor system performance using ELK, Grafana, Zabbix
  • Troubleshoot production systems, diagnose complex issues, and provide operational metrics to development and business teams
  • Plan and implement secure, scalable network and cloud architecture (AWS, servers, load balancers, firewalls, VPNs) and ensure platform reliability

Job description

Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies? 

If yes, then we want to hear from you at Shop Your Way

SYW Overview
Shop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination. 

When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business. 

Today, we’re providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) – two of the “Andreessen Horowitz Top 50 Marketplaces” – and other national brands. Now, we’re expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth.  

Key Highlights include:
●  Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor
●  Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio
●  Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)
●  Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business
●  A sizable (9 million active) yet hyper local member base of active shoppers
●  A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs
●  A multi-tender, proprietary “wallet” with rewards, gift cards, and credit
●  Platform can be white-labeled and quickly integrated into existing retail and loyalty systems  https://business.syw.com/

Roles Summary: DevOps Engineer

Will be responsible for automation and implementation of tools and processes which enable rapid development and deployment of software. Will guide the mission to cover continuous integration/deployment in a delivery pipeline that will perform automated system tests, deploy infrastructure and applications code quickly (including cloud and serverless), and provide operational metrics back to development and business teams. 

Will be solving incredible puzzles and troubleshooting unbelievable issues while maintaining the ShopYourWay Platform and Applications. 

Ideal candidates for this role will have a blend of development and operational experience that provides them with a good understanding of the developer team needs, while also balancing business satisfaction and maintaining production systems and applications uptime.

Requirements:
  • Maintenance and high-availability of databases: SQL (MySQL, PostgreSQL) and NoSQL (Mongo, DocumentDB)
  • Security and Performance principles of Web Platforms and Mobile Applications. 
  • VMware Stack (VMware Templates, vSwitch, Clusters, HA, vMotion and etc.)
  • Monitoring tools:  ELK, Grafana, Zabbix etc. 
  • Strong knowledge of Network (protocols, layers, principals). 
  • Linux and Windows OS internals and troubleshooting.
  • Hands-on experience in Firewalls, Load Balancers, VPN, CDN is an advantage.

  • Experience & Knowledge:
  • Must be AWS Certified DevOps Engineer - Professional
  • Must be familiar with Linux and Windows systems, Shell Scripts, and one of the programming languages in Java or Python or .NET
  • Capable of creating network architecture and constructing the network infrastructure to configure HW and SW networking devices/services, e.g. routers, switches, firewalls, proxies, load balancer, DNS, LDAP, Active Directory, etc., and experience in administration of Juniper firewall and switch is a big plus.
  • Experience of building code pipelines CI/CD using  Jenkins, TeamCity or others. 
  • Hands-on experience  in maintenance and troubleshooting of  Databases (SQL and NoSQL) 
  • Experience in configuration management of Heterogeneous Systems 
  • Strong experience with cloud services, AWS preferred (Serverless architecture, provision, manage, scaling, security). 
  • Experience with virtualization technology and automation. 
  • Coding experience (PHP, Python, bash) 
  • Hands-on experience to build and automate monitoring tools 
  • RHCE is a big advantage. 
  • AWS Solutions Architecture or AWS SysOps Certification preferred.
  • Strong troubleshooting skills in network interoperability and system integration
  • Strong understanding of monitoring, tuning, and troubleshooting services.
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