Dental Patient Coordinator

About the Role:

We are a staffing agency recruiting on behalf of a well-established dental practice in Florida seeking a reliable and detail-oriented Remote Patient Coordinator. This role is ideal for someone with dental administrative experience who is comfortable working remotely and managing patient communications and insurance processes.

Key Responsibilities:

• Answer incoming calls and assist patients with scheduling, questions, and general support
• Provide professional and friendly patient communication at all times
• Scan, upload, and securely send patient documentation
• Verify dental insurance benefits and communicate with insurance providers
• Handle dental billing tasks and assist with claims processing and follow-ups
• Maintain accurate patient records and documentation
• Ensure full compliance with HIPAA regulations and patient confidentiality
• Coordinate with the dental office team to support smooth daily operations

Required Qualifications:

• Previous experience in a dental office environment (front desk, patient coordination, or billing)
• Experience using Dentrix or similar dental practice management software
• Strong understanding of dental billing and insurance verification
• Knowledge of HIPAA compliance
• Excellent communication and customer service skills
• Strong organizational skills and ability to work independently in a remote setting

Preferred Qualifications:

• Experience with DEXIS (DIXIS) imaging software
• Prior experience working remotely
• Familiarity with Florida-based dental insurance plans

Work Schedule:

• 20 hours per week (part-time)
• Potential to transition into a full-time role based on performance