Cloud Systems Administrator

Imagine yourself as part of one of the most dynamic companies in the healthcare technology industry today! QHR Technologies, a Loblaw Company, is leading the way in Canadian healthcare technology, by providing solutions that enrich healthcare professionals’ practices and improve the quality of care delivered to all Canadians across the country. We are looking for talented, inspired, and motivated people to join our incredible team and experience a workplace culture that stands above the rest! Competitive salaries and generous perks are just a few of the reasons that QHR has been voted one of BC's Top Employers and Canada’s Top Small & Medium Employers for many years running. 

Position Summary

Reporting to the Team Lead of Cloud Services, the Cloud Systems Administrator acts as a subject matter expert (SME) on various QHR-supported cloud services and tools, as well as providing user support and the administration of QHR defined guardrails for safe, secure, and stable cloud operations.

Essential Functions

• Performing various tactical tasks within the Cloud Team such as (but not limited to):

  • Provide and maintain cloud resources for QHR teams via infrastructure as code.
  • Define and manage RBAC permissions and roles, assisting other teams with account and access issues.
  • Support QHR teams in troubleshooting cloud application and infrastructure issues.
  • Respond to service tickets, incidents, and problems in a timely manner.
  • Assist different QHR teams working on Cloud projects.

• Create and provide documentation:
  • Develop and document processes and procedures for using cloud services.
  • Create documentation to be used by the QHR teams to allow easier delegation of tactical tasks.
  • Create diagrams to document cloud-based as-built solutions.
• Develop and maintain infrastructure as codeand automation scripts:
  • Script in various languages to automate tasks.
  • Review infrastructure as code developed by others.
  • Maintain Terraform and Terragrunt configuration to create, maintain, and destroy resources.
  • Create new infrastructure as code modules.
  • Ensure all scripts are version controlled and maintained in a source control repository.
  • Ensure scripts are simple to use and understand and documented.
  • Automate resources to leverage the elasticity of cloud resources to optimize cost and performance.
  • Manage the script repository.
• Monitor alerts, reports, and other metrics and alarms:
  • Respond as an escalation point for alerts and issues for Cloud infrastructure and services.
  • Develop, maintain, and monitor dashboards that represent the health of the QHR cloud landscape.
• Enforce Cloud governance
  • Define and implement policies via infrastructure as code to support QHR compliance, standards, and monitoring requirements.
  • Review Azure Cloud Advisor recommendations and work with appropriate stakeholders to remediate any issues.
  • Assess, remediate, and report on Azure Security Center events for policy and compliance, resource security hygiene, and advanced cloud defence.

Additional Duties and Expectations

• Promote QHR’s Blue Culture framework to foster a collaborative, positive and efficient workplace.
• Contribute to the organization’s positive image both internally and externally.
• Perform other duties consistent with the position, as reasonably directed by your manager.

What You Will Need