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Job opportunities in Call centers, B2B Finance and Insurance, Remote

Roles & Responsibilities

  • College Diploma in a relevant field
  • A minimum of one year of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Strong communication skills in both French and English, both oral and written

Requirements:

  • Provide financial advice and support to SME members and clients, and assist with selling or modifying financial products
  • Handle day-to-day tasks and client interactions within the Online Business Center
  • Educate clients on group benefit policies, coverages, claims, and beneficiaries
  • Communicate information on policies including prescription drugs, vision, dental, extended health care, HSA, and travel insurance

Job description

Telework anywhere from our offices: Mississauga, or Ottawa!

WHAT WORKING AT A DESJARDINS CALL CENTRES IS ALL ABOUT:

ADVISING. SUPPORTING. BUILDING LOYALTY.

We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team in our client relations centres and help us make a difference for Desjardins members and clients!

We have a variety of opportunities available to suit your professional interests!

Business Advisor, Online Business Center (SME)
Online Business Advisors work with our members and clients from small and medium enterprises to meet their needs by providing financial advice, support, sell or modify financial products and any other day to day tasks.

Client Services Advisor, Group Benefits
Our Group Benefits Advisors work with a variety of clients who have their work benefits with Desjardins. The advisor will educate clients on their group policies, coverages, claims, beneficiaries and other day to day tasks. Policies include prescription drugs, vision, dental, extended health care, HSA, and travel insurance.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote #ON05 #ON05*

What you bring to the table

  • College Diploma in a relevant field

  • A minimum of one year of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions partners, members and/or clients.

  • Work arrangements are subject to change dependant upon the needs of the business or performance concerns.

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Call Center Agent Related jobs

Other jobs at Desjardins

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