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Advertising Operations Specialist II (Vin Solutions)

Roles & Responsibilities

  • High School Diploma or GED with 3+ years of related experience; or an equivalent combination including higher education (e.g., Bachelor's degree) with related experience; or 5 years of related experience.
  • Proven customer service skills with strong written and verbal English communication.
  • Proficient in MS Office (Outlook, Word, Excel, PowerPoint), Adobe, and Visio; Windows OS knowledge; ability to troubleshoot and learn proprietary platforms.
  • Experience managing projects or processes within a team environment; hands-on experience with email, text/SMS, or direct mail campaign execution; familiarity with CRM or marketing automation platforms (e.g., VinSolutions, Mautic).

Requirements:

  • Build, QA, and launch multi-channel marketing campaigns (email, text/SMS, direct mail, social ads) in the VinSolutions AMP platform, ensuring accuracy and timely delivery.
  • Create and QA marketing assets (audience targets, templates, content) and coordinate dealer approvals; manage task timelines across campaigns.
  • Collaborate cross-functionally with Client Relationship Managers, the AMP Product Team, and other Managed Services teams to fulfill client campaign needs.
  • Support client communication and campaign updates as proficiency grows; participate in trainings and platform updates; seek to expand responsibilities.

Job description

Company

Cox Automotive - USA

Job Family Group

Marketing

Job Profile

Advertising Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Summary:

The Advertising Operations Specialist II is the execution engine behind AMP's multi-channel marketing delivery. You will partner directly with Client Relationship Managers to build, QA, launch, and optimize campaigns across Email, Text/SMS, Direct Mail, Social Advertising, and more — powering measurable outcomes for automotive dealership clients across the country. 

This role is ideal for someone who thrives on precision, takes ownership of their work, and wants to grow inside a fast-moving, high-visibility team at VinSolutions — a Cox Automotive brand. 

This is a fully remote role- Schedule is Monday-Friday day shift hours based on local time zone.

 

What You'll Do 

Campaign Execution and Quality 

  • Build and QA marketing campaign target audiences, email templates, direct mail content, text marketing templates, and other digital marketing assets 

  • Launch campaigns inside the VinSolutions Automotive Marketing Platform (AMP), maintaining accuracy and timeliness across all channel deliverables 

  • QA completed graphic design work and coordinate dealer customer approvals 

  • Process and execute assigned task work efficiently, meeting timelines agreed upon with supported CRM team members 

 

Cross-Functional Collaboration 

  • Work alongside Client Relationship Managers and the AMP Product Team to implement campaigns on behalf of automotive dealership clients 

  • Coordinate with other Managed Services teams to fulfill client campaign needs 

  • Support the collection, distribution, and execution of task work for AMP Managed Services clients 

 

Client Interaction and Growth 

  • As you build proficiency, take on limited client communication (written and verbal) to support campaign updates and approvals 

  • Participate in trainings, workshops, and platform updates as assigned 

  • Demonstrate initiative to expand responsibilities as performance is proven 

 

Qualifications 

Minimum-

  • High School Diploma/GED and 3 years’ experience in a related field.

  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;

  • OR 5 years’ experience in a related field

  • Proven customer service skills with strong written and verbal communication (English required) 

  • Proficient in computer troubleshooting; comfortable learning proprietary platforms with on-the-job training 

  • Familiarity with web-based technologies and systems; Windows OS knowledge required 

  • Strong technical, problem-solving, and critical thinking skills 

  • Exceptional organization, professionalism, and time management 

  • Experience managing projects or processes within a team environment 

  • Proficient in MS Outlook, Word, Excel, PowerPoint, Adobe, and Visio 

  • Demonstrated ability to prioritize, self-direct, and deliver in a fast-paced environment 

Preferred-

  • Bachelor's degree preferred 

  • Hands-on experience with email, text/SMS, or direct mail campaign execution 

  • Automotive service marketing background is a significant plus 

  • Familiarity with CRM or marketing automation platforms (Mautic, VinSolutions, or similar) 

  • Current experience with Cox Automotive (CAI) Managed Services

 

 

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.


 


 

Application Deadline: 04/07/2026

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