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CareIQ Scheduling Coordinator I

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Scheduling
  • •
    Technical Acumen
  • •
    Ability To Meet Deadlines
  • •
    Microsoft Excel
  • •
    Problem Solving
  • •
    Customer Service
  • •
    Microsoft Office
  • •
    Computer Literacy
  • •
    Microsoft Outlook
  • •
    Non-Verbal Communication
  • •
    Multitasking
  • •
    Time Management
  • •
    Teamwork
  • •
    Organizational Skills
  • •
    Detail Oriented
  • •
    Social Skills

Roles & Responsibilities

  • High School diploma
  • Prior work experience in a detail-oriented customer service environment
  • Excellent written and verbal communication skills
  • Proficiency with MS Office (Outlook and Excel) and strong computer skills

Requirements:

  • Facilitate and schedule medical services for claimants and participate in the daily operations of the Medical Scheduling Department
  • Proactively monitor and manage files using proprietary web-based applications; identify potential problems and trends and propose solutions to ensure no delay in care
  • Provide telephonic and written customer support and document actions and correspondence
  • Ensure files are complete with all appropriate documentation and stay current with policies and procedures using CorVel Intranet and SharePoint

Job description

CorVel is seeking a Medical Scheduler (Scheduling Coordinator) for our Medical Scheduling Departments. The Scheduling Coordinator is responsible for participating in the daily operations and maintenance of the Medical Scheduling Departments. Primary duties include facilitating and scheduling medical services for claimants

This is a remote role. 

ESSENTIAL FUNCTIONS & RESPONSIBILTIES: 

  • Proactively monitors and manages files using proprietary web-based applications
  • Identifies potential problems and trends, proposes solutions and ensures no delay in care
  • Provides telephonic and written customer support services
  • Documents actions and correspondence between parties
  • Ensures files are complete with all appropriate documentation
  • Utilizes CorVel Intranet and SharePoint to remain current of all policies and procedures
  • Additional duties as assigned

 

KNOWLEDGE & SKILLS:

  • Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
  • Excellent written and verbal communication skills
  • Ability to meet designated deadlines
  • Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel
  • Strong interpersonal, time management and organizational skills
  • Ability to work both independently and within a team environment

 

EDUCATION & EXPERIENCE:

  • High School diploma
  • Prior work experience in a detail-oriented customer service environment

 

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $15.61 -23.62 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

 

ABOUT CORVEL

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.   CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.  We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.  Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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