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Senior Category Manager

Roles & Responsibilities

  • Bachelor's degree in a relevant field; or advanced degree; in lieu of degree, 7+ years of related experience.
  • 5+ years of experience in category management, strategic sourcing, procurement, or vendor management.
  • Experience with developing and leading sourcing events (RFP/RFI/RFQ) and total cost of ownership analyses.
  • Proven ability to manage vendor governance, contract management, supplier relationship management, and cross-functional stakeholder collaboration, including risk management and compliance coordination with Legal, Compliance and Audit.

Requirements:

  • Establish sourcing strategies for assigned categories in collaboration with internal stakeholders; conduct sourcing events; develop category profile, strategy, minimum requirements, and evaluation criteria.
  • Develop and implement bid documents (RFP/RFI/RFQ); manage status reporting and performance metrics of sourcing and category management activities; perform total cost of ownership analyses and optimization recommendations.
  • Lead cross-functional vendor negotiations; drive vendor relationship management, supplier performance reviews, risk assessments, and escalation of vendor issues.
  • Manage contracts in partnership with Corporate Compliance, Legal, Audit and Risk Management; coordinate vendor risk assessments and corrective action plans; ensure regulatory compliance and vendor implementation.

Job description

Job Description

We're seeking a Senior Category Manager who will be responsible for sourcing and vendor governance in assigned categories. This role reduces organizational ownership costs using sourcing strategies, tools, and processes, and manages risk through strong vendor oversight. The Senior Category Manager works with vendors, business owners, and the Corporate Services Vendor Contracting team to prepare, analyze, and negotiate contracts. The position also helps all business units select vendors and document obligations to meet requirements.
This position is on the Healthcare Category Management team and will focus primarily on clinical and healthcare categories/vendors.

What You’ll Do

  • Establish sourcing strategies for an assigned category(ies) in conjunction with internal stakeholders and their associated business strategy.

  • Conduct sourcing events, including development of project work plan, category profile, category strategy, minimum requirements and evaluation criteria, solicitation

  • Develop and implement assorted bid documents and requests (i.e. RFP, RFI, RFQ); and manage status reporting and performance metrics of sourcing and category management activities.

  • Understand, analyze and forecast complex market and industry dynamics and share subject matter expertise and industry knowledge within the established portfolio of products and services.

  • Partner with stakeholders to source products and services using proven tools, processes, and analytics to drive and achieve business results.

  • Evaluate analyses of sourcing results from a total cost of ownership perspective and provide optimization recommendations

  • Participate in cross-functional teams responsible for complex vendor negotiations, including those that require specialized subject matter expertise, nonstandard risk mitigation solutions, and coordination of multiple arrangements.

  • Review and lead supplier relationship management and performance within an assigned category

  • Proactively establish and foster successful, positive working relationships with vendor personnel.  Drive vendor engagement through formal and informal transactions.

  • Engage stakeholders to implement and execute vendor relationship management plan.

  • Coordinate and host vendor business reviews

  • Develop, track and manage yearly vendor plans for assigned vendors within the assigned category(ies) and ensure vendor compliance.

  • Coordinate vendor risk assessments and develop plans to track and address significant risks.

  • Serve as an escalation point for the business in resolving vendor performance issues. issue resolution.

  • Manage contracts and collaborate effectively with Corporate Compliance, Legal, Audit and Risk Management and other internal stakeholders for compliance activities to ensure regulatory conditions are met.

  • Research, analyze and provide data driven recommendations regarding compliance or audit level issue resolution and remediation.

  • Facilitate and monitor vendor implementation of relevant corrective action plans.

  • Develop new procedures, training, initiatives, specifications and recommendations for process or policy changes and improvements, as appropriate.

What You Bring

  • Bachelor's degree or advanced degree (where required)

  • 5+ years of experience in related field

  • In lieu of degree, 7+ years of experience in related field

Bonus Points

  • Experience in Healthcare strategic sourcing and category management (Pharmacy, Cost of Care, Clinical Services, Utilization Management, etc.).

  • Experience with a variety of contract types (SaaS, Services, etc.) and pricing models.

What You’ll Get

  • The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.

  • Work-life balance, flexibility, and the autonomy to do great work.

  • Medical, dental, and vision coverage along with numerous health and wellness programs.

  • Parental leave and support plus adoption and surrogacy assistance.

  • Career development programs and tuition reimbursement for continued education.

  • 401k match including an annual company contribution

  • Learn more

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.
 

$89,174.00 - $142,679.00

Skills

Category Management, Category Sourcing, Process Improvements, Procurement, Sourcing Strategies, Sourcing Techniques, Strategic Sourcing, Supplier Relationship Management, Vendor Compliance, Vendor Management, Vendor Negotiations, Vendor Relationship Management, Vendor Risk Management

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.

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