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Temporary Sales Inventory & Support Representative

Key Facts

Remote From: 
Full time
English

Other Skills

  • Microsoft Office
  • Communication
  • Multitasking
  • Teamwork
  • Organizational Skills
  • Detail Oriented
  • Social Skills

Roles & Responsibilities

  • Bachelor's degree or 2 years of experience
  • Experience in inventory management/control is preferred
  • Exceptional organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite and CRM/ERP systems; SAP and Salesforce a plus

Requirements:

  • Provide sales team support by handling administrative tasks and facilitating interdepartmental communication to improve sales process efficiency
  • Manage product allocation for all new device orders in the inventory system (LISA) and ensure compliance with the allocation policy
  • Collaborate with purchasing on inventory shortages and trends to ensure correct quantities are purchased and provide ETAs for new inventory
  • Manage the sales return process for non-quality returns, coordinate return pickups, obtain approvals, and communicate required information for RMAs; handle general customer inquiries via email and phone

Job description

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. 

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. 

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges.  If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

Learn more about working with us at topconcareers.com

 Are you a professional with a unique blend of skills in both sales operations and inventory management? We are seeking a highly motivated individua! This position requires a high level of organizational skills with an eye on detail. 

 

Come join our team as a Sales Operations & Inventory Representative and play a pivotal role in optimizing our sales processes and ensuring seamless control of our product inventory. 

 

This is a temporary position for 3 months. Candidates must reside in NJ and be able to travel to be onsite in our Oakland, NJ office as needed. 

 

Job Responsibilities: 

  • Provide crucial support to the sales team by managing administrative tasks including facilitating communication between departments to enhance efficiency of the sales processes. 

  • Work closely with Sales and operations management to ensure compliance with Topcon’s allocation policy. 

  • Manages the product allocation for all new device orders in the inventory system (LISA) 

  • Collaborates with purchasing on inventory shortages and trends to ensure correct quantities are purchased so customer orders can be fulfilled. 

  • Responsible to alert sales operations when inventory is short on specific orders as well as provide ETAs for new inventory. 

  • Manages the Sales return process for non-quality returns. 

  • Coordinates with the sales team and/or customer for pickup of requested return device. Obtains approvals and communicates all required information to have the RMA created. 

  • Provides general customer inquiries through email and phone support. 

 

Job Responsibilities  

  • Bachelor’s degree or 2 years of experience; additional administrative or sales support certifications are a plus. 

  • Experience in inventory management/control is preferred. 

  • Exceptional organizational and multitasking abilities. 

  • Proficiency in Microsoft Office Suite and CRM/ERP systems. SAP and Salesforce a plus. 

  • Strong communication and interpersonal skills 

 

Base Pay:  

Expected Base Pay Range: $30.00 Hourly   

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed.  Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.     

Benefits*:   

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits We also offer time off for our employees to recharge Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.   

 

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation The recruiter can provide additional information during the hiring process.   

*Topcon time off policies can vary as well as roles which are exempt or non-exempt For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs All paid time off policies are in accordance with or exceeding local law Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.  

EEO Statement:  

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

 

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