Role Overview
The Channel Account Manager is responsible for managing and supporting Lytx’s partner ecosystem across the region, ensuring partners are enabled, operationally effective, and positioned to grow. This role operates alongside the revenue generation teams, specifically the strategic alliance lead, acting as the connective tissue between partners and Lytx’s internal functions. It ensures partners can execute effectively, while allowing Channel Sales and Direct Sales teams to remain focused on pipeline creation and closing. Success in this role is defined by partner satisfaction, operational efficiency, and the ability to remove friction across the partner lifecycle to unlock revenue growth.
What You’ll Do
Partner Management & Support
- Act as the primary day-to-day contact outside of commercial, for assigned partners, managing relationships and ongoing needs
- Support partner account planning in alignment with Channel Sales and Rev Gen priorities
- Ensure partners are positioned for success across both new business and existing account growth
Revenue Support & Deal Execution
- Work alongside Channel commercial teams to support day-to-day commercial needs of the partner
- Assist with pipeline hygiene, forecasting accuracy, and deal tracking across partner accounts
- Help remove blockers in active opportunities to improve conversion and speed to close
Partner Enablement & Onboarding
- Support onboarding of new partners in collaboration with Enablement teams
- Ensure exisiting partners are equipped with the right tools, messaging, and product knowledge to sell effectively
- Support ongoing enablement aligned to product launches and GTM priorities
Cross-Functional Coordination
- Act as the internal advocate for partners, coordinating across operations, support, billing, and client success teams
- Drive resolution of partner issues quickly and efficiently to maintain trust and momentum
- Interface with technical and engineering teams to support partner requirements, including hardware and certification processes
Marketing & Growth Support
- Partner with marketing to support regional campaigns, events, and partner-led demand generation initiatives
- Identify opportunities to elevate partner visibility and drive joint growth activities
- Support execution of trade shows and industry events alongside partners
Operational Excellence
- Maintain strong discipline across reporting, and partner performance tracking
- Identify trends, gaps, and opportunities within the partner ecosystem to improve performance
- Drive consistency in partner processes, ensuring scalability across the region
What You’ll Bring
- Bachelor’s degree or equivalent experience
- 3+ years in partner account management, channel support, or sales operations roles
- Proven experience working in multi-channel or partner-led sales environments
- Strong understanding of partner ecosystems and indirect sales models
- Ability to manage multiple stakeholders across sales, product, and operations
- Data-driven mindset with strong forecasting and operational rigor
- Strong communication skills with the ability to engage both partners and internal teams
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.
Together, we help save lives on our roadways.
Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.
Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.
