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Community Health Services Connector

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Needs Assessment
  • Communication
  • Adaptability
  • Intercultural Competence
  • Teamwork
  • Time Management
  • Reliability
  • Empathy
  • Social Skills
  • Problem Solving

Roles & Responsibilities

  • High School Diploma or GED
  • Current or previous enrollment in Medicaid or Medicare preferred
  • Certified Community Health Worker Certification highly preferred
  • Bilingual skills preferred

Requirements:

  • Conducts telephonic and in-person outreach to locate individuals and families.
  • Provides education or support for health, life needs and/or social services; conducts basic non-clinical guideline assessments and refers to appropriate services, resolving concerns on members' behalf.
  • Performs home safety and community/environment assessments and assesses non-medical needs (e.g., transportation, employment) and refers members to appropriate services.
  • Participates in coordination, follow-up, and resolution of medical and non-medical needs, including appointment tracking, referrals, facilitating transportation to services, and frequent visits to homes and community organizations.

Job description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
 

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT

Candidates must reside in Pittsburgh, Philadelphia, or Scranton/Wilkes Barre/Harrisburg. 50% Travel Required.

Certified Community Health Worker Certification is highly preferred .

Position Purpose: This role is responsible for working with individuals or groups that are enrolled in Medicaid or Medicare to deliver a range of activities such as outreach, community education, informal guidance and support. Works with community organizations who support individuals with health and life needs/goals such as food, housing, transportation, etc.

  • Conducts telephonic and in person outreach to locate individuals and families.
  • Provides education or support for health, life needs and/or social services.
  • Conducts basic non-clinical guideline assessments and refer to appropriate services, resolve concerns on member’s behalf based on guidelines, and gather information for medical providers and staff working within our organization.
  • Conduct other guidelines assessments such as home safety, assessment of the community/environment and resources, and assessment of non-medical needs such as transportation, employment, etc. and refer members to appropriate services, resolve concerns on members behalf based on guidelines.
  • Works with community organizations that support individuals with health and life needs/goals such as food, housing, transportation, etc.
  • Participate in coordination, follow up, and resolution of medical and non-medical needs including appointment tracking, documentation, referrals and follow up, facilitating transportation to services, etc.
  • Provide information to staff on vulnerable communities, including awareness and education on vulnerable communities.
  • Must make frequent visits to individual homes and community organizations.

Education/Experience: High School Diploma or GED. Current or previous enrollment in Medicaid or Medicare preferred. Bilingual skills preferred.
 

Pay Range: $19.43 - $32.98 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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