Logo for Integral Diagnostics (IDX)

IDXt - Radiology Support Officer

Roles & Responsibilities

  • Healthcare, administration or support role experience (radiology experience highly regarded)
  • Strong communication skills with the ability to liaise across multiple stakeholders
  • Highly organised with strong attention to detail
  • Ability to multitask and prioritise effectively in a fast-paced environment

Requirements:

  • Support Radiologists with queries to ensure timely reporting of critical studies
  • Manage incoming calls and liaise with clinics and stakeholders
  • Monitor and manage reporting worklists across multiple sites
  • Allocate and load balance studies based on Radiologist skillset and availability

Job description

IDXt combines leading technology with expert radiology services to deliver the highest quality diagnostic imaging and patient care—wherever you are. 

As part of the Integral Diagnostics (IDX) network, we provide 24/7 tele-radiology services to over 150 clinics and more than 50 public and private hospitals, supported by a network of over 300 radiologists. 

Join IDXt and be part of a highly skilled, innovative team making a real impact on patient care across Australia and New Zealand. 

About The Role:

This part-time opportunity (22.8 hours per week) will see you supporting our Manukau team as a Radiology Support Officer, playing a key role in delivering timely and accurate patient care.

This is a fast-paced, team-based role providing essential support to our Radiologists to ensure timely and accurate reporting of imaging studies.

Working remotely, you will play a key role in managing workflows, coordinating communication, and ensuring critical cases are prioritised appropriately.

Responsibilities Include

  • Supporting Radiologists with queries to ensure timely reporting of critical studies
  • Managing incoming calls and liaising with clinics and stakeholders
  • Monitoring and managing reporting worklists across multiple sites
  • Allocating and load balancing studies based on Radiologist skillset and availability
  • Investigating and following up incomplete or missing examinations
  • Providing general administrative and operational support to the team

About You

  • Previous experience in a healthcare, administration or support role (radiology experience highly regarded)
  • Strong communication skills with the ability to liaise across multiple stakeholders
  • Highly organised with strong attention to detail
  • Ability to multitask and prioritise effectively in a fast-paced environment
  • Confident using multiple systems and technology platforms
  • A proactive, team-focused approach with a commitment to patient outcomes

Benefits, Culture and Well-Being!

Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
Fitness Passport: Access to over 200 locations nationwide to support your fitness goals.
Employee Discounts: Discounted Medical Imaging services, a range of travel discounts and offers through Flight centre and discounted Health Insurance through NIB health fund.
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
Referral Bonuses: Financial incentives for referring great talent to our team.
Career Advancement: Opportunities for career growth and succession planning within an innovative company.
Work-Life Balance: Flexible work options for full-time or part-time roles.
Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.
📧 Questions? Contact Abbe on 0499 975 518

Abbe Huggard ahuggard@idxgroup.com.au or +61 499 975 518.

Please note: Police check will be required for successful applicants.

Building a healthier world, by delivering the best health outcomes one patient at a time.

Customer Support Associate Related jobs

Other jobs at Integral Diagnostics (IDX)

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.