Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
General Purpose:
Responsible for management of dealer programs, supporting the onboarding and development of dealer channel partners across North America. This role oversees program logistics, cross-functional coordination, and dealer engagement to ensure consistent execution. The position manages the rollout and ongoing administration of new and recurring programs, including training, communications, change management, and maintenance.
Essential Functions:
- Manage the day-to-day execution of assigned dealer programs, ensuring consistent, accurate, and timely delivery.
- Support the rollout, administration, and ongoing maintenance of new and recurring dealer programs.
- Work directly with dealer partners to support participation, understanding, and successful program engagement.
- Partner cross-functionally to coordinate program activation activities, including training, communications, onboarding, and change management.
- Develop and maintain program deliverables and communications, including presentations and dealer-facing materials, to support program rollout, marketing, and adoption.
- Support dealer-facing learning, networking, and engagement activities aligned with assigned programs.
- Serve as the subject matter expert on program operations, requirements, and execution details.
- Drive program adoption and proficiency through strong operational support and stakeholder collaboration.
- Monitor and coordinate program-related financial and administrative activities as required, including budget support and compliance with internal processes.
- Manage workflows across teams by effectively influencing priorities, decisions, and execution related to dealer programs.
Skills and Abilities:
- Bachelor’s degree in business, management, or a related field, or equivalent professional experience.
- General understanding of channel, partner, or distribution‑based business models.
- Ability to work collaboratively across teams and influence stakeholders without direct authority.
- Strong judgment, decision‑making, and problem‑solving skills.
- Experience supporting organizational change and managing transitions from planning through execution.
- Proficiency with program management, collaboration, and data tools, including Microsoft 365 applications (Excel and PowerPoint), Smartsheet, data visualization platforms (e.g., Tableau), and other databases or reporting systems.
- Ability to balance operational execution with an understanding of broader program objectives.
- Strong communication skills, including written, verbal, interpersonal, and presentation.
- Financially literate with solid business acumen.
- Ability to perform all essential functions of the position with or without reasonable accommodation.
- West Michigan preferred
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
Compensation range for this role is $70,000.00 - $90,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
