Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Loan Administration Brokerage Mortgage Loan Processing Email Management Mortgage Electronic Registration System (MERS) Case Management Systems Communication Sciences

Other Skills

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Telephone Skills
•
Professionalism
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Teamwork
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Telephone Skills
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Customer Service
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Verbal Communication Skills
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Problem Solving

Roles & Responsibilities

Minimum 2 years mortgage administration experience (ideally); or admin experience within financial services / estate agency
Ability to resolve problems quickly and efficiently
Outstanding communication skills at all levels, both written and oral; confident telephone manner and excellent customer service
Data entry of mortgage and protection applications accuracy and attention to detail

Requirements:

Regular liaison with lenders and providers to obtain updates on applicant status
Proactively progress mortgage and protection applications through to completion
Dealing with incoming calls and emails
Writing of suitability letters

Job description

Job Profile:

Mortgage Administrator – Stirling Hybrid

PRIMIS Mortgage Network are seeking a Full Time experienced Mortgage Administrator to join a well established partner firm (AR) of PRIMIS Mortgage Network’s Mortgage Advisory operation. The firm are a very busy mortgage and protection business operating from offices in Stirling.

The administrator will be responsible for assisting busy advisors, focusing on mortgage and protection business. The successful candidate will need to demonstrate professionalism and be comfortable dealing with clients, lenders and providers.

We are ideally looking for a minimum 2 years mortgage administration experience in Mortgage Brokering. We will also consider applicants with Admin experience within financial services / Estate Agency but not necessarily in mortgage broking.

Competitive base salary of between £26,000 - £30,000 DOE and is negotiable dependent on experience.

This role is office based for 2 or 3 days and the rest would be Work from Home

Responsibilities:

Regular liaison with lenders and providers to obtain updates on applicant status
Proactively progress mortgage and protection applications through to completion
Dealing with incoming calls andemails
The writing of suitability letters
Data entry of mortgage & protection applications

Skills & Experience Required:

A minimum (ideally) of 2 years mortgage administration experience.
Ability to resolve problems quickly & efficiently.
Outstanding communication skills at all levels, both written and oral.
Demonstrate a confident telephone manner & excellent customer service.
A team player with ability to use own initiative.

PRIMIS Mortgage Network - a wholly owned subsidiary of the highly respected parent business - LSL Property Services plc, is the largest Mortgage and Protection Network in the UK with some 3000 advisers across some 1000 AR partner firms.

The PRIMIS network of ARs offer Mortgage and Protection advisory services through numerous avenues to include Specialist Mortgage Advisory businesses, Accountancy practices, Mortgage Shops, businesses supporting High Street Estate Agency, on-line Brokers, New Build specialist organisations with affinities with major housing developers, on-line Estate Agency - the list goes on..

Applications will be exclusively managed by James McNee of the PRIMIS Mortgage Network / LSL’s internal recruitment function whom can be contacted on 07814 543722 or james.mcnee@primis.co.uk

PRIMIS / LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed on the PRIMIS / LSL Careers sites

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