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AR Specialist

Key Facts

Full time
Senior (5-10 years)
English

Other Skills

  • Accountability
  • Communication
  • Adaptability
  • Time Management
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • Minimum of 3 years of experience in a healthcare accounts receivable (AR) environment.
  • Experience with insurance follow-up, denials management, and appeal processing.
  • Strong communication, documentation, and problem-solving skills.
  • High school diploma or equivalent.

Requirements:

  • Responsible for all aspects of insurance follow-up and collections, including making calls and accessing payer websites.
  • Identify root causes for denials; categorize denial reasons and coordinate with clinic or management to implement process improvements.
  • Owns performance and ensures consistent and timely communication for issues affecting reimbursement.
  • Resolve complex or aged AR, including payment research and recoups with minimal or no assistance; thoroughly document collection activity.

Job description

Overview:

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!


 

The Accounts Receivables (AR) Specialist performs collection follow-up steps with insurance carriers regarding open accounts receivable and/or delinquent accounts to result in maximum cash collections. Under the supervision of the AR Manager, an AR Specialist resolves insurance carrier denials, appealing claims, contacting payors on open accounts, and responding to insurance carrier correspondence and/or inquiries.

 

Pay range: $20-23/hr, depending upon experience 

Hours: M-F 8:00 AM - 4:30 PM

 

This is a remote position but requires residency within the Eastern time zone.  

 

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.  

 

Responsibilities:
  • Responsible for all aspects of insurance follow-up and collections, including making telephone calls, accessing payer websites.
  • Identify root cause issues for denials; categorize denial reasons and coordinate with clinic and/or with management to ensure process improvements are completed.
  • Owns performance and ensures consistent and timely communication for issues identified affecting reimbursement.
  • Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary; accurately and thoroughly document the pertinent collection activity performed.
  • Review the account information and necessary system applications to determine the next appropriate work activity.
  • Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone, electronic or letter contact to patients to obtain additional information as needed.
  • Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
  • Manage and maintain individual work list/inventory, complete reports, and resolve high priority and aged inventory.
  • Stay informed of changes with the procedures and laws for the specific insurance carriers or payers.
  • Effectively communicate issues to management, including payer, system or escalated account issues as well as develop solutions.
  • Other duties assigned as deemed necessary by management. 

Pay range: $19-23/hr, depending upon experience 

Qualifications:
  • Minimum of 3 years of experience in a healthcare AR business setting
Licensure/Certifications/Education:
  • Minimum of a high school diploma or equivalent

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

  • Medical, Dental & Vision insurance – effective 1st of the month after date of start
  • Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
  • Company provided Basic Life/AD&D insurance
  • Paid time off
  • Paid holidays
  • Retirement Savings account
  • Employee discount on cosmetic services and products

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