Principal Full Stack Engineer

About the Role

We're building a world-class engineering team to usher our CRM platform into the next generation of software — and we're looking for a visionary Principal Full Stack Engineer to help lead the charge. This is a high-impact role for someone who doesn't just write great code, but who can see around corners, challenge conventions, and take our product to the next level.

In this role, you will be instrumental in architecting and deploying robust, scalable, and secure applications that define the future of the auto repair industry. While our current stack includes .NET, React, and Node.js (TypeScript), specific experience with our stack is not a requirement. We prioritize high-level problem-solving and AI/LLM expertise, and we actively encourage the use of AI tools to assist with and accelerate coding across any language. If you are a customer-centric builder who thrives on ownership and wants to shape the AI strategy of a growing SaaS business, we want to meet you.

This role is 100% remote (US only), reporting directly to our Head of Product and Engineering, Steve Fafel.

You Will:

• Technical Strategy & Ownership: Focus on the core components of the Steer CRM, specifically optimizing how we ingest and process data to revolutionize our automation tools. We don't expect you to do this alone — we encourage the heavy use of AI-assisted coding to accelerate development and bridge any gaps across our stack.
• Adaptive Development: Be ready to pivot at a moment's notice. Based on evolving business needs, you may need to shift focus to work on new or existing integrations to ensure our ecosystem remains seamless.
• Customer-Centric Development: Partner closely with Product to understand user pain points, ensuring every line of code adds tangible value to the auto repair shops we serve.
• System Design & Scalability: Architect reusable full stack components and services that ensure our platform remains performant as we scale.
• Code Excellence: Champion best practices in security, test automation, and maintainability. Conduct deep-dive code reviews that elevate the entire engineering organization.
• Modern DevOps: Influence our CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices to ensure a seamless developer experience and operational reliability.

You Have:

Must Have:

• 7+ years of professional experience building complex, web-based SaaS products.
• AI & LLM Integration: Hands-on experience working with LLMs and prompt engineering. You are more interested in the logic and outcomes of AI integration than staying tethered to a specific legacy framework.
• Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases, including schema design and query optimization.
• The "Owner" Mindset: A track record of taking full accountability for projects and a passion for solving "impossible" problems in fast-paced environments.
• Exceptional Communication: The ability to translate complex technical concepts into product outcomes and collaborate effectively with leadership. Excellent verbal and written communication skills.

Nice to Have:

• Familiarity with our current stack: .NET, Node.js (TypeScript), and React.
• Experience with Infrastructure as Code (Terraform, CloudFormation).
• Previous experience as a founding engineer or in an early-stage startup environment.

Interview Process:

1. Initial Screen — 30 min with Lead Recruiter
2. Hiring Manager Interview — 60 min with Head of Product and Engineering
3. Technical Interview — 60 min with a Principal Engineer
4. Collaborative Interview — 30 min with Sr. Staff Engineer and Team Manager
5. Reference Checks

We Offer:

• Equity Options: Own a piece of the company's success.
• 100% Remote: Work from anywhere in the US.
• 100% Employer-Paid Medical Insurance.
• Flexible PTO: With a 15-day minimum.
• FSA and HSA options.
• Generous Parental Leave.
• 401k & Learning Stipend.
• WFH Equipment: Everything you need for a world-class home office.
• Innovative Culture: A seat at the table to influence the latest AI technology in a collaborative environment.