Key Facts

Remote From:

Full time

English

Hard Skills

Outbound Calls Learning Platforms Customer Engagement Mobile Application Development Clinical Quality Management Call Center Experience Call Center Experience Phone Sales

Other Skills

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Adaptability
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Rapport Building
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Communication
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Tenacity
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Social Skills

Roles & Responsibilities

Excellent communication and interpersonal skills; friendly and helpful on the phone
Clear, articulate speaking ability with concise delivery
Tenacity and perseverance to handle challenging calls
Prior experience with phone sales or call center work is a plus; quick learner of phone and computer platforms

Requirements:

Answer inbound calls or make outbound calls, engaging leads and qualifying them to transfer to a live agent
Quickly qualify potential clients and transfer to the appropriate agent
Take the lead in introducing the potential client to the appropriate agent
Work toward weekly goals and maintain quality transfer rates

Job description

EverQuote is hiring Pre Sales Representative (PSR) to join our team. The PSR will engage potential clients in phone conversations on the front end of the sales process while qualifying them to continue the quoting process with an agent. The mission of PSRs is to ensure each client is ready to be connected with an agent to complete the quoting process and then introduce and connect the client with an agent.

To be eligible for this remote role, you must be physically located within the United States.

Compensation: $13.00/hr + up to $200 weekly spiff

What you’ll do:

Answering inbound calls or making outbound calls, engaging leads in conversation
Using your strong communication skills to build a rapport with potential clients
Making quick decisions to qualify the potential client and transfer to a live agent
Taking the lead in introducing the potential client with the appropriate agent
Working to reach weekly goals and quality transfer rates
Pivoting quickly with script, consumer engagement and process changes

Who you are:

Possess top-notch communication skills and are viewed as friendly and helpful on the phone
Have strong people skills and a passion to connect others
Have ability to speak clearly and articulately without being overly verbose or talkative
Demonstrate tenacity and willingness to persevere through calls
Ability to learn relevant phone and computer platforms quickly
Prior experience with phone sales or call center work a plus

About EverQuote

EverQuote operates a leading online marketplace for insurance shopping, connecting consumers with insurance provider customers, which includes both carriers and agents. Our vision is to be the leading growth partner for property and casualty, or P&C, insurance providers. Our results-driven marketplace, powered by our proprietary data and technology platform, is improving the way insurance providers attract and connect with consumers shopping for insurance.

For more information, visit https://investors.everquote.com and follow on LinkedIn.