SAP BASIS Lead | Remote in Mexico

Important IT company At the Latin American level, growth requires:

SAP BASIS Lead 

Core Responsibilities & Scope

The selected consultants will be responsible for the end-to-end technical management of complex private cloud landscapes.

Key tasks include:

• Continuous Administration: Handling troubleshooting, deep-dive investigations, and Root Cause Analysis (RCA) for complex technical issues.

• Proactive Monitoring: Managing health, job, integration, performance, and data growth monitoring based on SAP best practices.

• Technical Housekeeping: Performing administrative tasks such as log data cleaning, security patch level maintenance (applying SAP Security Notes), and data growth management (partitioning/archiving).

• Change & Release Management: Maintenance of transport landscapes and execution of standard and non-preapproved technical changes.

• Critical Requirements & Performance Standards

Candidates must strictly meet the following criteria to be considered:

• Seniority: A minimum of 5–7 years of expert hands-on SAP Basis administration and support experience.

• Mandatory Certification: A valid SAP Certification in Basis Technology is non-negotiable.

• SLA Commitment: Resources must be prepared to meet stringent SLAs, including a 20-minute reaction time and 4-hour resolution time for Priority 1 (Very High) incidents.

• Technical Tools: Proficiency in SAP Focused RUN, Cloud ALM, and ServiceNow (SNOW) is required.

Soft Skills

Must act as technical mentors, possessing strong communication skills and the ability to highlight technical risks promptly to SAP leadership.

Expected Deliverables

• Contribution to Monthly Service Performance Reports.

• Weekly highlights of open items and active issue tracking.

• Maintenance of Known Error Databases (KEDBs) and monitoring documentation.

• Experience developing and deploying Generative AI or Agentic solutions, leveraging Azure OpenAI Service, Cognitive Search, Azure AI Studio, Azure functions, durable functions, logic apps or LangChain-like frameworks., Microsoft agentic framework. 

• Implement agent orchestration with history, context management, retrieval -augmented reasoning 

• Solid knowledge of security, identity, and compliance in Azure (Managed Identities, Key Vault, Private Endpoints). 

• Proficiency with Python, React.js in cloud-native solution development – Full stack 

• Experience with multi-region deployments, serverless scaling, and high-throughput data pipelines. 

• Develop solutions with monitoring, and scaling strategies across hybrid and multi-tenant setups 

• Hands on with RBAC, prompt and response guardrails 

• Excellent communication, solution documentation, and stakeholder engagement skills. 

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote.

Location: Mexico

Salary: $130,000 gross.

Benefits: Excellent superior benefits.