Mercado Libre Account Manager (ZR-642)

We are seeking an experienced and results-driven Mercado Libre Account Manager to oversee and optimize our marketplace presence in Mexico. This role involves end-to-end account management, including product listings, pricing strategies, inventory coordination, and performance optimization. The ideal candidate has hands-on experience managing Mercado Libre seller accounts in Mexico and a strong understanding of the platform's algorithms, with the ability to drive sales growth while maintaining operational excellence.

Requirements

• Hands-on experience managing Mercado Libre seller accounts (Mexico market)
• Strong understanding of Mercado Libre platform algorithms and ranking factors
• Proven ability to drive sales growth and optimize marketplace performance
• Experience with product listing optimization, SEO, and keyword strategies
• Experience managing Mercado Ads campaigns and promotions
• Excellent communication and coordination skills

Responsibilities

• Create, optimize, and manage product listings on Mercado Libre Mexico
• Ensure listings are fully optimized for SEO (titles, keywords, backend attributes)
• Develop high-converting product images and descriptions
• Manage product variations, bundles, and refurbished listings
• Ensure compliance with category requirements and platform policies
• Monitor and improve key metrics such as conversion rate, Buy Box (featured placement), and seller reputation score
• Implement pricing strategies and promotional campaigns
• Analyze competitor performance and adjust strategies accordingly
• Coordinate with internal teams for inventory planning and availability
• Manage fulfillment programs such as Mercado Envíos
• Prevent stockouts and overstock situations
• Handle customer communication, dispute resolution, returns, and claims
• Maintain high seller ratings and account health
• Manage Mercado Ads campaigns (sponsored listings) and optimize ROI
• Execute promotional campaigns such as Hot Sale and Buen Fin
• Prepare weekly and monthly performance reports
• Track sales, margins, and operational KPIs
• Identify growth opportunities and potential risks

Nice-to-Have

• Experience working with international e-commerce marketplaces
• Strong problem-solving and decision-making skills
• Ability to work independently with minimal supervision
• Experience with data analysis tools or reporting dashboards

Other Details

• Work Mode: Remote / Onsite (as applicable)
• Job Timings: 9:00 AM – 6:00 PM EST (6:00 PM – 3:00 AM PKT)
• Job Location: Shaheed-e-Millat Road, off Shahrah-e-Faisal, Karachi