AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Senior Cloud Engineer, you will utilize your extensive knowledge and experience to design, develop and deploy solutions for an array of technologies. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. A Senior Cloud Engineer is a highly experienced field professional, who combines a breadth of knowledge across open-source, enterprise and cloud technologies with a proven track record of delivery. They are expected to lead engagements and exhibit a high degree of commercial awareness along with mature communication skills. The Senior Cloud Engineer is highly experienced in designing, developing, and deploying integration solutions with external third-party tools. You will work with customer service owners, process owners and various service delivery groups and participate in customer engagements, demonstrations, and meetings in a professional and courteous manner. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events).
Qualifications
Customer-facing role for a minimum of 5+ years
3+ years designing, securing, and deploying large-scale applications and solutions
Experience with one of the major cloud vendor environments (development, access, migration)
Effectively communicate with, and present to all levels of the organization
Subject matter expert in at least one major cloud provider (AWS)
Architect level development skills in at least one development language (Java, Python, PowerShell, etc.)
Strong CI/CD/DevOps skills and understanding of pipelines, workflows, BitBucket is strongly preferred, GitHub actions, etc.
Strong CloudFormation and Terraform development experience
Strong networking skills are a must, being able to work with and explain the various technologies involved (i.e. VNets, subnets, route tables, security groups, LB’s, API gateway, etc.)
Strong skills integrating third party tools and solutions
Strong project and situational awareness
Strong attention to detail
Self-starter and shows initiative to get work completed
Well organized
Recognized Technical Expertise
Proven skills in multiple billable technologies (as measured by certification/approved training completion/proven abilities)
Recognized subject matter expert in professional discipline
Depth of knowledge and experience enables contribution in a more complex/critical environment
Contributions often exceed the full requirements of the expected competencies relative to one’s current job title
Lead vs Contribute
Can participate with and lead a team of technical delivery resources across skillsets within a practice to help achieve customer’s business goals and technology needs
Can participate in and lead written deliverable creation across areas of expertise
Provides measurable input into AHEAD new products, processes, standards, and / or plans
Able to provide time estimates for work that needs to be accomplished based on the available information
Coordinates cross-practice and can contribute to cross-practice deliverables using current templates
Prioritizes and completes tasks independently on-time or ahead of schedule
Able to lead development and testing activities
Achieve high team standards. Contributes to the refinement of methodology and best practices to establish quality and effectiveness
Initiate and participate in authoring PCR requests when additional work is being requested
Architect Skills
Depth and demonstrated expertise across at least one technology
Able to architect and lead deployment of moderately complex solutions related to cloud solutions
Understands performance, scaling and functional characteristics of software technologies
Ability to understand open-source and cloud use-cases, and recommend standard design patterns commonly used in such solutions (best practices)
Communications
Communicates with external customers, which may include senior management, on matters that require explanation, interpretation, and/or advising
Often exceeds expectations with respect to customer expectations (communications, meets commitments, etc.)
Able to work with outside vendors on internal or customer related issues
Participate in pre-sales activities including scoping, positioning, technology adoption and maturation
Able to identify new client opportunities inside of the POD and communicate those to upper management including the Team Lead
Can communicate beyond tactics and technology and can help customers management set strategic direction
Can write and lead complex deliverables within the practice
Ability to understand and translate customer requirements into technical requirements
Leadership and Influence
Works to influence direct team members, broader internal team, and external customers, to agree and accept new concepts, best practices, and approaches
Advises and trains more junior staff via mentorship while helping to drive the entire AHEAD platform
A reliable resource for marketing on thought leadership pieces for their practice for AHEAD and our customers
Has started speaking at industry conferences and/or webinars
Contributes to more complex workshops and understands how their area of expertise fits into our stitching message
Accepts responsibility for own actions and sometimes those of others as part of a team
Works well with immediate, extend and external teams, a true team player
Consistently meets expectations in terms of customer facing, writing, presentation and problem-solving skills and requires little to no supervision in this area
Consistently exhibits a positive attitude towards AHEAD and its customers
Willing to go the extra mile when asked to do so (i.e., time outside of normal working hours to support a customer initiative, production roll-out, could also be > 40 hours for short intervals)
Consistently pursues self-development and drives the AHEAD business model for self and sometimes others on the team
Highly respected by peers and sales team
Culture :
Support initiatives beyond area of responsibility
Encourage cross team interaction
Motivate people to think creatively
Achieve success through others
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
