Senior Clinical Solutions Specialist

Job Summary

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services.
Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty

Job Description

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.

• Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.

• Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.

• Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.

• Conduct quarterly business reviews. Identify problem areas and recommend changes and solutions. Develop customer growth and retention service proposals through consultation and relationship building with key accounts.

• Coordinate, and present workshops and classes on clinical products and/or services. Develop clinical presentations and training on product lines

• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations. Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.

• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.

• Engage in professional organizations; attend national, regional, and local industry events.

Required Experience
Education

• RN - Nursing Bachelor's Degree or Surgical Technician Certification

Certification / Licensure

• Position requires at least one of the following certifications per specialty area or meeting state-specific requirements to practice:

• VA-BC (Vascular Access Board Certified)

• CRNI (Certified Registered Nurse of Infusion)

• CWOCN (Wound, Ostomy, and Continence Nursing Certification)

• CWCN (Certified Wound Care Nurse)

• WCC (Wound Care Certification)

• CNOR (Certified Perioperative Nurse)

• CST (Certified Surgical Technologist)

• CSFA (Certified Surgical First Assistants)

• CIC (Certified Infection Control)

Work Experience

• At least 5 years of clinical experience (patient care, education, or medical sales/support).

• Experience developing and delivering presentations/clinical information to various audience levels within an organization.

• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

• Experience prioritizing workload and scheduling effectively in order to meet deadlines.

• Experience developing and delivering presentations to various audience levels within, and external to, an organization.

• Proficient in Microsoft Word, Excel, PowerPoint.

• Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).

• Environment includes office setting and medical facilities.

• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$92,000.00 - $138,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.