Global Trade Systems Analyst

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Position Summary:

Ciena is seeking a highly motivated and detail-oriented Global Trade Analyst to join its Global Trade Team. This position requires strong project management, organizational, and time management skills, coupled with a proactive mindset, adaptability, and exceptional analytical and problem-solving abilities. The candidate will play a vital role in ensuring compliance, driving efficiency, and contributing to global-impact projects in a fast-paced, collaborative environment. 

Key Responsibilities:

Global Trade Management Tools

   - Assist with project management for system maintenance and enhancements. 

   - Support upgrades, testing, troubleshooting, and provide user training. 

   - Collaborate with IT to resolve issues and implement improvements. 

Policies and Procedures

   - Develop, update, and implement trade policies to ensure regulatory compliance. 

   - Monitor adherence, conduct reviews, and support audits. 

Trade Metrics

   - Design dashboards for real-time visibility into trade operations. 

   - Create executive-level reports summarizing metrics and performance outcomes. 

Process Improvement

   - Identify inefficiencies and recommend automation and systemic improvements. 

   - Enhance data accuracy, reporting, and workflows. 

Documentation and Reporting

   - Maintain accurate records for audits and compliance. 

   - Prepare reports for internal and external stakeholders. 

Training and Development

   - Develop and deliver training programs on trade tools, policies, and metrics. 

   - Educate teams on compliance requirements and foster a culture of learning. 

Qualifications:

Education: Bachelor’s degree in International Business, Supply Chain Management, Logistics, or related fields. 

Experience: Internship or coursework in international trade, logistics, or supply chain preferred. 

Skills: 

• Fluent English communication (verbal and written). 
• Basic knowledge of import/export processes and global trade regulations. 
• Proficiency in Microsoft Office Suite and familiarity with trade management software (e.g., Oracle, SAP). 
• Strong analytical, organizational, and problem-solving skills.  Attention to detail, adaptability, and ability to prioritize tasks in a fast-paced environment. 
• Effective collaboration with cross-functional teams and stakeholders. 

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.