Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Care Coordination Patient Education And Counseling Patient Education And Counseling Medical Privacy Analytics Care Management Outcomes Research Quality Assessment Cross-Functional Collaboration Stakeholder Engagement Clinical Documentation Community Advocacy

Other Skills

•
Digital Literacy
•
Resilience
•
Trustworthiness
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Customer Service
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Self-Motivation
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Problem Solving

Roles & Responsibilities

Bachelor's Degree required, preferably in a healthcare related field. In lieu of education, leadership may consider 4 years of applicable experience.
Experience in navigating a complex health care system (e.g., ambulatory, inpatient) and establishing relationships with key professionals in all areas, as well as outside community resources.
Valid Driver's License required and must maintain a good driving record.
Basic Life Support (BLS) may be required based on facility needs.

Requirements:

Provide high-touch, patient-centered support by guiding patients through the health care journey with outreach, advocacy, education, and development of self-management skills.
Collaborate with a multidisciplinary team to coordinate care, facilitate referrals, and promote prevention and health education.
Document sessions and progress, protect patient privacy, and participate in outreach/follow-up calls and visits; communicate questions and concerns to appropriate resources.
Assist in data analysis for quality improvement, interpret results, identify limitations and barriers, and recommend alternatives in line with Sanford Health values.

Good Samaritan Society

About Good Samaritan Society

The Evangelical Lutheran Good Samaritan Society is the largest not-for-profit provider of senior care and services in the United States. More than 27,000 people of all beliefs and faiths call us home. Locations: Arizona, Arkansas, Colorado, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Ohio, Oregon, South Dakota, Tennessee, Texas, Washington, West Virginia and Wisconsin. The Society’s mission is based in love. In fact, love is the motivation behind the care we provide. In recent months, we’ve begun to challenge ourselves to go the extra mile in finding new ways to share Christ’s love with the people around us. We’re highlighting eight profound traits that Jesus showed us. In addition to love, the traits are compassion, acceptance, joy, humility, honesty, courage and perseverance. The Good Samaritan Society Way is the name we have given this emphasis. It’s a new way of talking about sharing God’s love. But it’s an extension of what we’ve always done and how we’ve always loved the people in our care. We’re accepting this challenge to bring these eight traits of Jesus into our daily work and relationships. Connect with us! Careers: www.good-sam.com/careers Notice of Nondiscrimination and Accessibility Requirements: https://www.good-sam.com/assets/uploads/general/16-G1099_RSV3931_PST_AH_ForWeb_OUTLINES3.pdf

Company type: XLarge

Founded: 2018

Company size: 10001

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Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

Salary Range: $19.00 - $30.50

Union Position:

Department Details

Join Our Team and Grow The Good!

Hours: Monday - Friday 8:00am - 5:00pm

Why you will love this Role:
• Remote eligible
• Family like Team Culture
• Supportive work environment
• Employee Wellness Program
• Wage based off of experience
• Career advancement opportunities
• Comprehensive benefits package

Apply now and be part of something special! Together, let's Grow The Good in our community.

Summary

Provides high touch, customer centered support in navigating the health care system and community resources for patients with complex healthcare needs. The Health Guide possesses a passion for health, wellness, and patient advocacy, as well as acts as a liaison between patients, the health care system, and community.

Job Description

Establishes trust and provides support to patients through their health care journey by outreach, advocacy, support, and education to develop self-management skills. Supports a proactive, multidisciplinary team approach directed toward prevention, education and health promotion. Documents sessions and progress via appropriate avenues. Collaborates with providers and other resources when necessary to arrange further care. Consults with other members of the healthcare team to solve problems and seek advice. Maintains patient privacy and confidential patient information. Participates in outreach/follow-up phone calls and visits. Shares questions and concerns with appropriate resources. Assists in the development of criteria to measure outcomes. Assists in the analysis of data for quality improvement, interprets results, identifies limitations and barriers and recommends alternatives. Possesses a strong allegiance to Sanford Health and its guiding values, self-motivation, resiliency, ability to build trusting relationships, community service experience, and strong technology savviness.

Qualifications

Bachelor’s Degree required, preferably in a healthcare related field. In lieu of education, leadership may consider 4 years of applicable experience.

Experience in navigating a complex health care system (e.g., ambulatory, inpatient, etc.) as well as outside community resources and establishing relationships with key professionals in all areas.

Valid Driver's License required. Must maintain a good driving record. Basic Life Support (BLS) may also be required based on facility needs.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.