Accounts Receivable (AR) Collector

Position Summary:

The AR Collector is responsible for managing outstanding accounts receivable balances and ensuring timely reimbursement from insurance carriers and customers. This role supports the billing team by following up on unpaid claims, resolving discrepancies, and maintaining accurate account records.

Key Responsibilities:

• Review and manage aging reports to identify outstanding balances
• Follow up with insurance companies and customers on unpaid or denied claims
• Research and resolve billing issues, denials, and discrepancies
• Submit corrected claims and supporting documentation as needed
• Document all collection activities in the billing system
• Collaborate with internal teams to resolve account issues
• Ensure compliance with company policies and healthcare regulations

Qualifications:

• 2-3 years of experience in accounts receivable, medical billing, or collections
• Knowledge of insurance processes, including Medicare/Medicaid preferred
• Strong attention to detail and problem-solving skills
• Ability to work independently and meet productivity goals
• Proficiency in billing systems and Microsoft Excel
• Familiarity with EOBs, denial codes, and payer guidelines

Preferred Experience:

• Experience in a medical device or DME (Durable Medical Equipment) environment