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Health Services Specialist (Pennsylvania resident * )

Geisinger

Roles & Responsibilities

  • Bachelor's Degree in Healthcare Related Field (Required)
  • Minimum of 2 years of related work experience (Required)
  • Skills: Interpersonal Communication, Organizing, Professional Presentation, and Teamwork
  • Residence in Pennsylvania (must reside in one of the following counties: Luzerne, Lackawanna, Northumberland, Lycoming, Centre, Schuylkill, Columbia, Mifflin, Snyder, Clinton, Union, Montour, or Juniata)

Requirements:

  • Design, implement, and oversee health services initiatives and strategies to benefit clients, members, and communities served.
  • Schedule and conduct calls with internal and external stakeholders, provide ongoing consultation, create customized work plans, conduct health information sessions, and facilitate screenings as applicable.
  • Develop and maintain relationships with community-based organizations and partner organizations to increase use of health services.
  • Track activity volumes, maintain databases, analyze program results, and report outcomes to leadership and stakeholders; coordinate with internal and external teams to determine population-specific health product recommendations.

Job description

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

This position is primarily responsible for the design, implementation, and oversight of health services initiatives and strategies to benefit clients, members, and the communities we serve. Assigned duties are implemented in a manner appropriate to the segment of the business being targeted.

Job Duties:

* Resident in one of the following Pennsylvania counties: Luzerne, Lackawanna, Northumberland, Lycoming, Centre, Schuylkill, Columbia, Mifflin, Snyder, Clinton, Union, Montour, or Juniata

Work from home with travel for client meetings required.

  • Schedules and conducts calls with internal and external stakeholders, provides ongoing consultation, creates customized work plans, conducts health information sessions, and facilitates screenings as applicable.
  • Develops relationships and follows up on new and existing partnerships to increase use of health services to improve the health of each population.
  • Meets frequently with stakeholders to determine the need for various health products and services.
  • Prepares and delivers presentations to decision makers, partner organizations, regulators, and other stakeholders.
  • Communicates changes in services, activities, measures, rates, and other information related to health services as applicable
  • Works closely with both external and internal departments to determine population-specific health products recommendations based on historical, current and projected data.
  • Oversees all community, group and/or program activity as applicable.
  • Maintains and updates databases, tracking volume of activity and detailing services provided and outcomes to share with specific stakeholders and leadership.
  • Develops, builds and maintains relationships with community-based organizations, community resources, commercial resources, and/or supplemental vendors and others.
  • Collaborates with other departments and other stakeholders to form strategies and proposals, and to determine areas of emphasis and concern.
  • Works closely with internal/external teams, and/or consultants when providing programming externally.
  • Tracks volume of active services and analyzes program results.
  • Identifies and investigates emerging new opportunities within the health promotion, well-being, whole person health and quality improvement fields.
  • Partners with leadership in the design, development and testing of select new health services products and initiatives.
  • Implements business plans, creatively solving product design, financial, marketing or administrative problems.


Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Education:

Bachelor's Degree-Healthcare Related Degree (Required)

Experience:

Minimum of 2 years-Related work experience (Required)

Certification(s) and License(s):

Skills:

Interpersonal Communication, Organizing, Professional Presentation, Teamwork

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

  • KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
  • EXCELLENCE: We treasure colleagues who humbly strive for excellence.
  • LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
  • INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
  • SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
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