Business Development Manager, Solutions4Good at Soles4Souls

Position: Business Development Manager, Solutions4Good
Reports To: General Manager, Solutions4Good

Soles4Souls Mission: Soles4Souls turns shoes and clothing into educational and economic opportunities.

Our CORE values: Transparency, Entrepreneurial, Accountable, Meaningful – represent who we are!

Summary: Soles4Souls recently acquired Erren Recondition, a specialist in footwear and apparel reconditioning based in Arnhem, Netherlands — and we're just getting started. This role is a great opportunity to shape a growing business at the intersection of sustainability and commerce, helping brands and retailers extend product life through cleaning, refurbishment, and remediation services. If you're energized by building relationships, opening doors, and driving real impact, we want to hear from you.
The Business Development Manager will serve as the commercial engine for our growing reconditioning business—generating revenue, building our client base, and acting as the bridge between our U.S. and European teams. This is a high-visibility role where you'll work closely with our General Manager and Operations Manager to identify opportunities, win business, and deliver exceptional client experiences.

Primary Responsibilities:

• Generate revenue and leads by identifying market opportunities in retail, e-commerce, and brand channels
• Develop and own lasting client relationships, from first contact through long-term partnership
• Lead RFPs, deliver compelling sales presentations, and drive deals to close
• Collaborate closely with the GM and Operations Manager to align commercial strategy with operational capabilities
• Represent S4S/Solutions4Good at trade shows and events — creating materials, coordinating logistics, and attending as needed
• Work alongside the Business Development team to grow our pipeline
• Convert inbound inquiries into clients through responsive, consultative outreach
• Champion new commercial initiatives — from idea to execution
• Travel to prospective clients to build relationships and warm the pipeline
• Track and report on sales performance, staying sharp on product knowledge and industry trends

Qualifications, Skills and Capabilities:

• Entrepreneurial mindset — you dive in, figure it out, and bring others along
• 3+ years in sales and/or marketing, with a track record of growing commercial relationships
• Experience with CRM or sales management platforms (HubSpot, NetSuite, or similar)
• Background in retail, e-commerce, brand, or manufacturing
• A natural connector — you link clients needs to the right solutions
• Comfortable presenting to and partnering with senior leaders
• Proactive self-starter who brings new ideas and follows through
• Curiosity about sustainability, circular economy, and product lifecycle
• Bachelor's degree or equivalent experience
• Valid driver’s license required

*Ability to travel for at least 2 weeks to onboard in Arnhem, Netherlands, and potentially more required

Compensation: To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including skills, depth of work experience and relevant licenses/credentials, and may vary from what is listed.

S4S is an equal opportunity employer committed to building a diverse staff and strongly encourages applications from candidates of color and other diverse backgrounds. Competitive salary. Benefits include medical insurance with 80% employer coverage, HRA account, 100% dental insurance & vision coverage, long-term disability, life, 401K with up to 6% employer match, professional development benefits, open FTO and paid parental leave.