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Program Manager

Roles & Responsibilities

  • Master’s degree required
  • Minimum 10 years of relevant experience in healthcare systems or large-scale healthcare transformation programs
  • PMP certification (or equivalent) required or preferred
  • Strong knowledge of VHA structure and operations, healthcare program implementation, and federal program management environments

Requirements:

  • Manage day-to-day execution of assigned workstreams; track milestones, deliverables, dependencies, and risks; develop and maintain project plans, schedules, and dashboards
  • Coordinate with Executive Steering Team, sponsors, and business leads; facilitate meetings and stakeholder engagements; ensure alignment across VHACO, VISNs, and cross-functional teams
  • Prepare bi-monthly status reports; monitor performance, risks, issues, planned activities; maintain budget trackers and resource utilization reports
  • Identify, track, escalate risks and issues; maintain risk registers and dependency trackers; support cross-workstream integration and change management

Job description

Job Summary:

We are seeking an experienced Program Manager to support the Veterans Health Administration (VHA) Restructure for Impact and Sustainability Effort (RISE), a large-scale enterprise transformation initiative impacting over 9 million Veterans. This role will provide direct program management support across multiple implementation workstreams, ensuring alignment, coordination, and successful execution of transformation activities.

 

The Program Manager will work within a structured governance model, supporting executive leadership, cross-functional teams, and implementation sprints to drive measurable outcomes and operational improvements.

 

 

 

Primary Responsibilities:

Key Responsibilities

 

Program Management & Execution

  • Manage day-to-day execution of assigned workstreams and initiatives
  • Track milestones, deliverables, dependencies, and risks
  • Develop and maintain project plans, schedules, and dashboards
  • Support development and updates to the Contractor Project Management Plan (CPMP)
  • Ensure alignment with sprint-based implementation phases (Plan, Assess, Implement, Evaluate)

Stakeholder Coordination

  • Coordinate with Executive Steering Team, sponsors, and business leads
  • Facilitate meetings, working sessions, and stakeholder engagements
  • Provide clear communication across VHACO, VISNs, and cross-functional teams

Reporting & Performance Monitoring

  • Prepare bi-monthly status reports, including:
    • Progress updates
    • Risks and issues
    • Planned activities
  • Maintain budget trackers and resource utilization reports
  • Support performance monitoring and KPI tracking

Risk & Issue Management

  • Identify, track, and escalate risks and issues
  • Maintain risk registers and dependency trackers
  • Recommend mitigation strategies and corrective actions

Cross-Functional Integration

  • Coordinate with Workforce Management, Finance, and other support functions
  • Ensure integration across multiple implementation workstreams
  • Support change management and communication efforts

 

Minimum Qualifications:

 

Education

  • Master’s degree required

Experience

  • Minimum 10 years of relevant experience, specifically:
    • Healthcare systems or integrated healthcare environments
    • Program planning, execution, and delivery
    • Large-scale organizational or operational initiatives

Certifications

  • PMP certification (or equivalent) required/preferred
  • Minimum 6 years supporting large organizations or government agencies

Domain Expertise Requirements

  • Strong knowledge of:
    • VHA structure and operations (preferred)
    • Healthcare program implementation
    • Federal program management environments

The Program Manager must demonstrate:

  • Ability to manage complex, multi-workstream programs
  • Strong leadership and coordination across stakeholders
  • High responsiveness and ability to handle short timelines and rapid-response needs
  • Expertise in risk management and performance monitoring
  • Strong communication skills with senior leadership/executives
  • Ability to operate in an advisory (non-decision-making) capacity

 

 

About Aptive:

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

 

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

 

Founded: 2012
Employees: 300+ nationwide

EEO Statement:

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

 

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

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