Senior Director, Transformation & Innovation

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a dynamic and strategic Senior Director of Business Process Transformation to join our Global Operations team. In this role, you will be responsible for spearheading internal and customer-facing process improvements by leveraging Artificial Intelligence, automation, and Iron Mountain platforms to drive safety, productivity, and cost reduction.

You will lead a high-performing team of directors and managers dedicated to translating future visions into executable operational strategies. This team acts as the bridge between long-term innovation and daily operational excellence.

What You’ll Do

In this role, you will:

• Drive Innovation and Efficiency: Lead the research and implementation of sustainable, repeatable business process improvements—specifically utilizing Artificial Intelligence and automation—to enhance organizational safety and reduce operational costs.

• Strategic Collaboration: Partner with cross-functional directors and stakeholders to determine the executability of long-term strategies, ensuring high-level resourcing and funding align with functional business goals.

• Operational Governance: Ensure all reengineered business processes and newly implemented information technologies comply with organizational standards, global regulatory policies, and Iron Mountain safety protocols.

What You’ll Bring

The ideal candidate will have:

• Extensive Leadership Experience: 10+ years of experience in business process reengineering, change management, or operational leadership within a global corporate environment.

• Technical Expertise: Strong knowledge of benchmarking best practices and the application of Artificial Intelligence and automation technologies to support complex business systems.

• Strategic Execution: Proven ability in financial and operating performance management, with a track record of translating visionary concepts into scalable, funded strategies.

• Educational Foundation: A Bachelor’s degree in Business, Engineering, or a related field; a Master of Business Administration or Lean Six Sigma certification is highly preferred.

What We Offer

• Competitive compensation and benefits aligned with your experience.

• Comprehensive health, wellness, and retirement plans.

• Generous paid time off and holidays to support your personal well-being.

• Flexible work options to support a healthy work–life balance.

• Opportunities for continuous learning and professional growth through our global network.