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Product Specialist

Key Facts

Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Office
  • Data Reporting
  • Non-Verbal Communication
  • Time Management
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree preferred
  • 1 to 3 years' related experience
  • Advanced Microsoft Office skills
  • Advanced Atlas knowledge

Requirements:

  • Input data for product contracts, rates, and promotions to expedite implementation
  • Research hotel price matching and coordinate efforts with other departments and partners
  • Develop and maintain partner relationships and serve as primary contact when the Product Director is not available
  • Ensure partner rates, inventory, promos, and marketing campaigns are loaded on time and review QL2 reports to ensure competitiveness

Job description

Product Specialist

  • Pleasant Holidays, one of the largest travel wholesalers in the U.S. specializing in vacation travel to the Hawaiian Islands, Caribbean, Mexico, Central America, Tahiti, Fiji, Cook Islands, Australia, New Zealand, the Continental USA, Europe and Middle East, is seeking a Product Development Specialist.

    PRIMARY DUTIES:

    • Data input for product specific tracking of contracts, rates and promotions to expedite for implementation

    • Research hotel price matching and coordinate efforts with other departments and partners

    • Support and assist all departments with product related questions and concerns.

    • Assist in researching new products & destinations

    • Develop and maintain business relations with partners, while acting as primary contact when Product Director is not available

    • Ensure that partner rates, inventory, promos, are loaded correctly and marketing sales campaigns, etc. are loaded on time before the launch date of the sales campaign

    • As requested, assist Product Directors with any additional duties or special projects that may arise 

    • Review QL2 reports on a daily basis to ensure hotel rates are competitive and report to the hotels any missing promotion or any Tour Operator or OTA that is not using the margins stated in the contract with the hotel

    • Assist our Sales Department in the coordination of Educational trips

    • All other duties as assigned

    PREREQUISITES:

    • Bachelor’s degree preferred

    • 1 to 3 years’ related experience

    • Advanced Microsoft Office skills

    • Advanced Atlas knowledge

    • Excellent verbal and written communication skills

The starting pay rate for this position is $20.00 an hour.

Benefits to working at Pleasant Holidays:
•    Medical (with prescription)
•    Vision
•    Dental
•    Flexible Spending Accounts
•    Paid Time Off for Holidays, Vacation, and Illness
•    Company paid Life Insurance
•    Long Term Disability
•    401(k) Plan
•    AFLAC Plans
•    Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

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