Solutions Director, IT Asset Management

Key Responsibilities

Strategic ITAM Leadership

• Define and own the global AI-first ITAM managed services strategy aligned to client outcomes, revenue growth, and operational scalability.

• Serve as executive ITAM SME for clients, pursuits, and internal stakeholders.

• Establish standardized ITAM operating models aligned to ITIL, ISO, and regulatory requirements.

• Translate client business drivers into measurable ITAM value outcomes such as cost optimization, risk reduction, and lifecycle efficiency.

Pre Sales, Pursuit, and Solutions Design

• Lead ITAM solution design for qualified opportunities across enterprise and mid-market clients.

• Own ITAM sections of RFP responses, RFIs, and client proposals.

• Author Statements of Work including scope, assumptions, service levels, pricing inputs, and transition approach.

• Develop executive level presentation decks that articulate value, delivery model, and differentiation.

• Partner with Sales and Account teams to position ITAM as a strategic managed service offering.

• Support deal shaping, solution defensibility, and client presentations through close.

Managed Services Delivery Oversight

• Govern end to end ITAM lifecycle services including hardware, software, and cloud assets.

• Define service catalogs, SLAs, SLOs, and KPIs for ITAM managed services.

• Ensure integration between ITAM, ITSM, procurement, CMDB, and financial systems.

• Oversee onboarding, transition, and stabilization of new ITAM managed services clients.

• Drive continuous improvement initiatives focused on automation, data quality, and process maturity.

Governance, Risk, and Compliance

• Establish governance frameworks to manage licensing compliance, audit readiness, and contractual risk.

• Ensure alignment with software publishers, regulatory requirements, and client policies.

• Lead audit response strategy and remediation planning for managed services clients.

• Monitor asset risk exposure including underutilization, non compliance, and financial leakage.

Business Growth and Market Expansion

• Identify new ITAM service offerings aligned to market demand and client needs.

• Expand ITAM managed services footprint within existing accounts.

• Support pricing strategy, cost models, and margin assumptions for ITAM services.

• Track market trends and competitor offerings to inform solution differentiation.

Performance Management and Executive Reporting

• Define performance metrics across service delivery, financial optimization, and compliance.

• Build and govern executive dashboards for clients and internal leadership.

• Translate asset and license data into actionable insights for executive decision making.

• Drive service reviews focused on outcomes, not just operational metrics.

Team Leadership and Capability Development

• Lead and mentor ITAM solution architects, analysts, and service leaders.

• Set clear expectations for quality, accountability, and client engagement.

• Build scalable delivery models leveraging onshore, nearshore, and offshore resources.

• Identify skill gaps and drive training in ITAM, ITIL, and managed services delivery.

Industry Engagement and Thought Leadership

• Represent the organization in client briefings, industry forums, and conferences.

• Contribute to ITAM thought leadership, whitepapers, and service frameworks.

• Continuously refine solution methodologies to maintain competitive advantage.

Qualifications and Experience

Education and Certifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or equivalent experience.

• ITAM certifications such as CSAM or CHAMP preferred.

• ITIL v3 or v4 Foundation or higher strongly preferred.

Professional Experience

• 10 or more years of progressive IT Asset Management experience.

• Demonstrated success delivering ITAM as a managed service to external clients.

• Proven leadership in pre sales, solution design, RFP responses, and SOW development.

• Strong background integrating ITAM with ITIL based ITSM, procurement, supply chain and financial processes.

• Experience supporting global environments including international logistics and regulatory constraints.

Technical Expertise

• Enterprise ITAM and ITSM platforms such as ServiceNow, Flexera, Oomnitza, ManagedEngine, Jira ITAM, or equivalent.

• Asset lifecycle management, software license optimization, and audit defense.

• Reporting and analytics using Power BI, Looker Studio, Tableau, or similar tools.

• Automation and data quality improvement initiatives.

Leadership and Client Skills

• Executive presence with strong storytelling and presentation capability.

• Ability to influence C level stakeholders and close complex services deals.

• Data driven decision making with strong analytical skills.

• Entrepreneurial mindset with a focus on scalable services and measurable outcomes.

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law