Social Impact Senior Specialist

Date Posted:

2026-03-23

Country:

United States of America

Location:

OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

Location: Farmington, CT/London, UK (remote based)

This role is remote based, with the expectation of overlapping at least four (4) hours per workday with U.S. Eastern Time to enable effective collaboration with global and U.S. based partners.

 

Preference will be given to candidates located near an Otis country office in EMEA (London, Madrid, Paris, Milan, Berlin) or the AMER regions (Farmington, Palm Beach, FL, Atlanta, GA, Chicago, IL, Sao Paulo, Brazil), to support periodic in-person collaboration, regional engagement, and time zone alignment.

Even for remote based positions, we have to select one or two locations for the Workday post.

Role Overview:

The Social Impact Senior Specialist plays a hands-on role in delivering and evolving Otis’s global social impact programs that create shared value for the business, colleagues, and communities worldwide. The role sits within the Social Impact Center of Excellence (CoE) in the Global Communications function and works closely with regional partners, nonprofit organizations, third-party providers, and cross-functional stakeholders to ensure programs are well executed, well governed, and engaging.

Reporting to the Vice President, Social Impact, and working closely with the Director, Social Impact, this position offers the opportunity to drive meaningful programs end-to-end while helping colleagues make a positive difference where they live and work. The role combines program management, collaboration, and consistent, impactful, and creative communications in a highly visible, dynamic and purpose driven environment.

As part of the Social Impact Center of Excellence (CoE—the team that sets the company’s shared strategy and provides tools that help our global teams bring our social impact programs to life —the Senior Specialist is responsible for the following:

• Support the day‑to‑day management of global social impact programs, ensuring activities are well coordinated, on schedule, and aligned with program objectives.

• Advance youth STEM learning and community programs, including Made to Move Communities™ and Little Engineers, through scheduling, materials and content readiness, milestone tracking, and volunteer training and support.

• Coordinate colleague volunteering and giving initiatives by managing logistics, maintaining program tools (e.g., volunteer and giving platforms) and resources, and responding to inquiries from colleagues and nonprofit partners.

• Lead core operational processes, platforms, and third‑party relationships supporting colleague giving and disaster relief programs, including day‑to‑day administration and cross-functional coordination.

• Maintain and continuously improve program resources (e.g., templates, playbooks, FAQs, slide decks) to enable consistent global execution while allowing for local adaptation.

• Draft clear, engaging internal communications, in collaboration with the Internal Communications CoE and regional communicators, which recognize colleague participation and share impact stories.

• Track program activity, milestones, and results, contributing to dashboards and reports that demonstrate progress and impact to leadership.

EXPERIENCE AND KEY QUALIFICATIONS

 

What you will need to be successful:

The preferred applicant possesses over three years of experience in Corporate Social Responsibility (CSR), social impact, or change management projects.  The Social Impact Senior Specialist is a key contributor to the Social Impact CoE and serves a front-line support to internal and external stakeholders This colleague is passionate about creating shared value – delivering business value while addressing community need – and a skilled hands-on contributor.

• Bachelor’s degree in a related field (e.g., business, communications, sustainability, nonprofit management) or equivalent relevant experience.

• Proven track record of coordinating programs/projects with multiple stakeholders, timelines, and operational detail.

• Strong organizational and execution skills, with the ability to manage multiple priorities and deliver accurate, timely outputs.

• Clear written and verbal English communication skills, including the ability to create practical resources and updates for varied audiences.

• Comfort working across time zones in a remote or hybrid setting.

• Demonstrated ability to operate with initiative and sound judgement in ambiguous environments.

Preferred qualifications include:

• Proven track record of supporting global colleague engagement programs (volunteering, giving, disaster relief assistance) and/or administering matched giving or volunteer engagement platforms (e.g., Benevity).

• Experience developing or improving scalable program resources—including toolkits, templates, workflows, playbooks, or governance materials—to support consistent global delivery.

• Working knowledge of ESG concepts and commonly used ESG ratings frameworks, or surveys.

• Proficiency in one or more languages in addition to English, combined with demonstrated cultural awareness and the ability to work effectively across diverse geographies.

• Experience developing or improving scalable program resources—including toolkits, templates, workflows, playbooks, or governance materials—to support consistent global delivery.

The United States salary range for this role is $90,000-$110,0000.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. 

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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