Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

SQL (Programming Language) OneStream (CPM Software) System Modification Program/Extended (SMP/E) Automated Information Systems Engineering Documentation Developing Training Materials System Testing Financial Operating Systems System Configuration Merger Integration Computer Repair Issue Management Relational Databases Scripting Analytics ChatGPT Coding Theory Computational Tools Pattern Recognition

Other Skills

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Microsoft Excel
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Troubleshooting (Problem Solving)
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Collaboration
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Communication
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Willingness To Learn
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Open Mindset
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Analytical Thinking
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Detail Oriented
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Curiosity
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Logical Reasoning
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Problem Solving

Roles & Responsibilities

A-levels (or equivalent) with a strong willingness to learn new tools and AI technologies.
Proficiency with Microsoft Excel and solid general IT skills; exposure to data analysis, coding/scripting, or SQL is a bonus.
Strong analytical and problem-solving abilities with an interest in finance or business processes.
Excellent communication and collaboration skills; comfortable working with people across the business and with AI tools.

Requirements:

Build SQL capabilities and learn to use AI tools for troubleshooting, documentation, analysis, and automation.
Manage internal support tickets, resolve system issues, maintain finance system accuracy, and assist with configuration and testing.
Create AI-enhanced user guides, process documentation, and training materials while identifying opportunities to improve system performance and user experience.
Contribute to system upgrades, enhancements, and MA integrations; collaborate with senior team members; receive mentorship and grow toward specialist and senior roles.

ResDiary

Computer Software / SaaS

About ResDiary

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

Company type: SME

Industry: Computer Software / SaaS

Founded: 2018

Company size: 51 - 200

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

Join our Global Finance Platforms team as a Finance Systems Apprentice and kickstart your career at the intersection of technology, finance, and AI. You'll be part of a Global team managing finance systems across a £1 billion+ revenue software company. This is a genuine opportunity to learn from the ground up, you'll gain hands-on experience with enterprise finance software including Access Dimensions, Access FocalPoint, and OneStream, while developing technical, business, and AI skills that will set you up for a long-term career in modern finance systems.

Day-to-day, you will:

Technical & AI Skill Development: Build strong SQL capabilities—from fundmentals to complex queries—and learn to use AI tools for troubleshooting, documentation, analysis, and automation.
Operational Support & Issue Resolution: Manage internal support tickets, resolve system issues, maintain finance system accuracy, and assist with configuration and testing activities.
Documentation & Continuous Improvement: Create AI‑enhanced user guides, process documentation, and training materials while identifying opportunities to improve system performance and user experience.
Collaboration, Projects & Career Growth: Contribute to system upgrades, enhancements, and M&A integrations; collaborate with experienced team members; receive mentorship; and grow toward specialist and senior roles.

Your skills and experiences might also include:

Foundational Education & Learning Mindset: A‑levels (or equivalent) with a strong willingness to learn new tools and technologies, including experimenting with AI tools and learning from mistakes.
Technical Aptitude: Curiosity about technology, databases, AI, and how systems work; proficiency with Microsoft Excel and solid general IT skills; any exposure to data analysis, coding/scripting, or SQL is a bonus.
Analytical & Problem‑Solving Skills: Strong logical thinking, attention to detail, and ability to spot patterns; interest in finance or business processes is advantageous.
Communication & Collaboration: Excellent communication skills with confidence working with people across the business, plus any experience using AI tools (such as Copilot or ChatGPT) is desirable.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

Ready to apply?

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