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CSDW Liaison

Key Facts

Remote From: 
Full time
English

Other Skills

  • Microsoft Excel
  • Troubleshooting (Problem Solving)
  • Microsoft Word
  • Microsoft Outlook
  • Communication
  • Teamwork
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree in accounting, finance, business administration, public administration, or a related discipline from an accredited institution, and one year of related experience; or an equivalent combination of education and experience.
  • Demonstrated experience using a database system and creating/editing reports and queries, with an ability to understand data sets.
  • Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook) and knowledge of SCCA program policy and NC FAST functionality.
  • Strong communication and collaboration skills with the ability to work independently and in a team setting; ability to troubleshoot and interpret procedural guidelines for system users.

Requirements:

  • Serve as the lead contact for the business operations of the Client Services Data Warehouse (CSDW) related to Subsidized Child Care Assistance (SCCA) program data and analysis.
  • Create, edit, and publish reports and queries; perform data mapping when necessary; validate data for accuracy; investigate and resolve data issues.
  • Collaborate with a variety of customers, partners, and stakeholders; provide training and technical assistance to Subsidy Services staff on CSDW usage.
  • Support data-driven decision making by ensuring data quality and responding to data-related inquiries.

Job description

Agency

Dept of Health and Human Services

Division

Child Development

Job Classification Title

Finance and Business Compliance Anlst I (NS)

Position Number

60038619

Grade

NC10

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The CSDW Liaison serves as the lead contact for the business operations of the Client Services Data Warehouse (CSDW) related to Subsidized Child Care Assistance (SCCA) Program data and analysis. Data housed in CSDW come from both the North Carolina Families Accessing Services through Technology (NC FAST) system and the Smart Start Reporting System (SSRS). The CSDW Liaison creates, edits, and publishes reports and queries, completes data mapping when necessary, validates data for accuracy, and investigates and resolves any issues that may arise. The CSDW Liaison collaborates with a variety of customers, partners, and stakeholders and periodically provides training and technical assistance to Subsidy Services staff on the use of CSDW.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $43,267 - $75,718

Recruitment Range: $43,267 - $63,227

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

  • Demonstrated experience using a database system, creating and editing reports/queries, and understanding data sets.
  • Demonstrated experience with information analysis and interpreting procedural guidelines to troubleshoot on behalf of system users.
  • Advanced level in Microsoft applications (i.e. Excel, Word, Outlook) and considerable knowledge of the SCCA Program policy and NC FAST functionality related to the program.
  • Demonstrated ability to communicate effectively and collaborate with internal and external partners and customers.
  • Demonstrated ability to work independently when necessary and demonstrated ability to work in team setting.

This position is funded in part through federal funds. 

This position will close at 11:59 p.m. the night before the end date.

About the Division Child Development and Early Education (DCDEE):

The Division of Child Development and Early Education (DCDEE) implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110-85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  
Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

               

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

  • Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
  • Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
  • Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
  • For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

A Bachelor's degree in accounting, finance, or business administration, ppublic administration, or a related discipline from an accredited instution and one year of related experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Edward Christopher Raube

Email:

talentacquisition@dhhs.nc.gov

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