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Insurance Regulatory Analyst I

Key Facts

Remote From: 
Full time
English

Other Skills

  • Record Keeping
  • Mathematics
  • Research
  • Report Writing
  • Non-Verbal Communication
  • Critical Thinking
  • Detail Oriented
  • Self-Motivation

Roles & Responsibilities

  • Bachelor's degree in business, economics or a related program from an accredited institution
  • Three years of experience in policy and rate examinations, underwriting, claims adjusting work, or financial/marketing analysis; or an equivalent combination of education and experience
  • Working knowledge of bail bonding principles, practices, Department regulation and General Statutes
  • Ability to thoroughly investigate complaints related to bail bonding and reach a well-supported finding

Requirements:

  • Analyze, research, investigate, document, and respond to company and citizen bail bond complaints and inquiries
  • Attend informal conferences held by the complaint analyst
  • Ensure licensees comply with North Carolina General Statutes and Administrative Rules
  • Keep Department management informed about findings of noncompliance and appropriate corrective actions

Job description

Agency

Dept of Insurance

Division

Fraud Control Group

Job Classification Title

Insurance Regulatory Analyst I (NS)

Position Number

60013604

Grade

NC17

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work

Salary Recruitment Range: $60,881 - $69,900
Salary Grade: NC17

The posting will close at 11:59 p.m. the night before the closing date.

This recruitment is for two positions:

Position # 60013604 - Currently Vacant
Position # 65029479 - Anticipated Vacancy (Effective March 31, 2026)

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Primary Purpose of the Position:

The primary purpose of this position is to analyze, research, investigate, document and respond to company and citizen complaints and inquiries involving specific bail bond matters, attend informal conferences held by the complaint analyst. In addition, this position must ensure that all licensees comply with North Carolina General Statues and Administrative Rules. Keeping Department management informed about findings of noncompliance and appropriate correction action is taken.

Knowledge Skills and Abilities/Management Preferences

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

Management Preferences:

  • Working knowledge of bail bonding principles, practices, Department regulation and General Statutes.
  • Working knowledge of mathematics, with some knowledge of the fundamentals of statistics.
  • Ability to interpret and apply the provisions of bail bonding laws to actions taken by bail bondsmen and
    surety companies.
  • Ability to thoroughly investigate any complaints related to bail bonding and reach a well-supported
    finding.
  • Ability to express oneself clearly and concisely in oral and written form.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in business or economics or a related program from an appropriately accredited institution and three years of experience in policy and rate examinations, underwriting, claims adjusting work, or financial/marketing analysis; or an equivalent combination of education and experience.

Benefits of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits include:

  • 12 Annual paid Holidays
  • North Carolina State Health Plan administered by AETNA 
  • Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
  • NC State Retirement (TSERS)
  • WeSave Employee Discounts

Learn more about employee perks/benefits:

Supplemental and Contact Information:

For consideration for this vacancy, all applicants must complete an online application using the “APPLY” button above.

  
To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.


***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. 


The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.
  
The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

  • Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
  • Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
  • Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.

For more information about NCDOI: http://www.ncdoi.gov/

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Carlie Grace Perry

Recruiter Email:

CARLIE.PERRY@NCDOI.GOV

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