Key Facts

Remote From:

Full time

46 - 48K yearly

Portuguese

Hard Skills

Service Integration And Management Service Management ServiceNow Automation Studio Business Rule Management Systems Data Integration Engineering Documentation Customer Requirements Analysis Software Architecture ServiceNow Order Management Systems Continuous Training

Other Skills

•
Communication
•
Adaptability
•
Time Management
•
Proactivity
•
Detail Oriented
•
Relationship Building

Roles & Responsibilities

ServiceNow Certification
Strong experience with ServiceNow Service Order Management (SOM)
Proven experience integrating ServiceNow with Salesforce
Portuguese speaker (mandatory)

Requirements:

Implement and configure ServiceNow Service Order Management (SOM) module
Integrate SOM with Salesforce Initial Products
Develop and configure additional system integrations as needed
Work with stakeholders to gather requirements and deliver solutions

Job description

We Make Remote Work Remarkable • TopTalent from LatAm

Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

We need an English-fluent Service Now - Service Order Management (SOM), based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

Implement and configure ServiceNow Service Order Management (SOM) module
Integrate SOM with Salesforce Initial Products
Develop and configure additional system integrations as needed
Work with stakeholders to gather requirements and deliver solutions
Configure workflows, business rules, and automation within ServiceNow
Ensure proper data flow between ServiceNow and integrated systems
Document technical specifications and integration processes
Troubleshoot and resolve integration issues

Requirements:

ServiceNow Certification
Strong experience with ServiceNow Service Order Management (SOM)
Proven experience integrating ServiceNow with Salesforce
Experience with ServiceNow integrations and APIs
Proficiency in JavaScript and ServiceNow scripting
Understanding of integration patterns and best practices
Portuguese speaker (mandatory)
Ability to work independently and meet project deadlines

It´s a Plus:

ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) - any specialization
Experience with Order Management systems
Salesforce integration experience
Previous consulting or contract-based project experience

Compensation:

The Salary range offered for this position varies from (USD) $3,800 - $4,000 per month, depending on seniority and skillset.
This position is for an independent contractor, through a payroll platform.
The talent will work REMOTELY allocated at our client.

Here are the steps for this process:

Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.

Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process.

Note for Candidates Approached Directly:
If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

Thank you!