Director of Business Operations

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As a Director of Business Operations at Array, you will drive the operating rhythm, execution discipline, and cross-functional alignment needed to scale the business. You will partner closely with the COO and senior leaders to translate strategy into execution across initiatives spanning product, go-to-market, and post-acquisition integration. This role combines program leadership, operational design, and applied AI to improve how decisions are made and work gets done. This role reports to the COO.

You will:

• Own and evolve the company’s operating cadence, including planning cycles, business reviews, and KPI tracking
• Ensure priorities are clearly defined, sequenced, and executed against with strong accountability
• Identify risks, gaps, and dependencies early and drive cross-functional resolution
• Lead high-impact, cross-functional initiatives tied to growth, product expansion, and M&A integration
• Translate strategy into structured execution plans with clear milestones, owners, and timelines
• Improve PMO practices to improve visibility, execution quality, and predictability
• Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

You have:

• 8+ years of experience in business operations, strategy, consulting, or program leadership roles
• Proven experience driving complex, cross-functional initiatives in high-growth environments
• Strong ability to translate strategy into execution with clear structure and follow-through
• Experience building or scaling PMO or operational frameworks
• Track record of working closely with executive leadership and influencing outcomes
• Strong analytical and systems thinking, with the ability to simplify complex problems
• Comfort operating in ambiguity and building from scratch
• High ownership mindset with a bias toward action and results
• Clear, direct communicator who can align stakeholders at all levels
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay transparency: $220,000 + for base salary, depending on experience.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round: How We Work, Meet members of the team. 

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

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