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Servicio Al Cliente Con Experiencia en Call Center ¡ Proceso virtual y Respuesta Inmedita!

GroupCOS (Customer Operation Success)

Key Facts

Remote From: 
Alabama (USA)
Full time
Expert & Leadership (>10 years)
Spanish

Other Skills

  • •
    Customer Service

Roles & Responsibilities

  • Technical or technologist degree
  • At least 6 months of call center experience
  • Residence in Bogotá, Colombia
  • Must be of legal age (18+)

Requirements:

  • Provide customer service through call center channels (phone, chat, email) and deliver immediate responses
  • Respond to inquiries, troubleshoot issues, and resolve customer problems promptly
  • Follow established processes, document interactions, and maintain accurate records
  • Collaborate with colleagues and escalate complex cases as needed to ensure customer satisfaction

Job description

💻 ¡Únete a nuestro equipo de atención al cliente call center y haz la diferencia!

➡️¿Qué necesitas para aplicar?

  • Nivel académico: Técnicos o tecnólogos.
  • Experiencia: 6 meses de experiencia en call center.
  • Residir en la ciudad de Bogotá.
  • Ser mayor de edad.
  • Se reciben estudiantes virtuales o nocturnos.

👉🏼TE OFRECEMOS:

  • 💰 Salario base: $1.750.905 + Variable 100% prestacional + Prestaciones de ley.
  • 📆 Horarios ideales: 8 horas diarias 44 horas semanales.
  • Lugar de trabajo cra 42bis #13-90 Puente Aranda -Bogotá

🎁 Beneficios adicionales:

  • Oportunidad de primer empleo
  • Plan carrera (impulsamos la equidad de género)
  • Flexibilidad de horarios (prioridad estudiantes y mamás)
  • Club de bienestar
  • Campeonatos deportivos
  • Zonas de descanso y relajación
  • Convenios con universidades, almacenes de cadena, restaurantes, entretenimiento, salud y más
  • Subsidios por caja de compensación (vivienda, escolaridad, familiar, lonchera)


#LI-Onsite

Requisitos

Estudios
Bachillerato / Educación Media
None
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