Spanish speaking Customer Service Representative

Spanish-Speaking Customer Service Representative

Start Dates: Multiple openings in January & February
Work Setup: On-site or Remote (location-dependent)
Schedule: 40 hours/week, 8-hour rotating shifts
Relocation: Full relocation package available for those moving abroad

About the Role

We are looking for Spanish-speaking Customer Service Representatives to join international teams supporting global brands. You will assist customers via phone, email, and chat, ensuring a smooth and positive customer experience.

Key Responsibilities

• Deliver customer support in Spanish through phone, email, and chat

• Resolve product/service inquiries and technical issues

• Maintain high customer satisfaction and professional communication

• Follow internal procedures and quality guidelines

• Collaborate with team members to solve customer concerns

• Keep accurate notes of customer interactions

Requirements

• Fluency in Spanish (C1/C2)

• Good level of English (B1+)

• Customer-oriented mindset

• Strong communication and problem-solving skills

• Ability to work in rotational shifts

• Customer service experience is an advantage, but not mandatory

Relocation Package (if applicable)

• Paid flight

• Airport pick-up

• Temporary accommodation

• Full support with paperwork and onboarding

What We Offer

• Multicultural work environment

• Growth opportunities

• Full training provided

• Remote options available in some locations

• Stable and long-term job contract

Interested?

Send your English CV to: amanda.kiss@cbtalents.org