Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Clinical Informatics Computerized Physician Order Entry Systems Integration Incident Management Change Management ServiceNow Software Validation Business Analysis System Testing Customer Requirements Analysis U.S. Regulatory Compliance Order Management Help Desk Support Clinical Documentation

Other Skills

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Communication
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Teamwork
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Analytical Thinking
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Epic Orders certification
7 years of Epic implementation or operations support experience
Ability to analyze workflow needs and translate them into Epic configuration
Previous experience as an Epic Orders Analyst or Builder in a healthcare environment

Requirements:

Provide application build and configuration for Epic Orders workflows including CPOE, order sets, protocols, and decision support.
Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
Participate in system testing, integrated validation, and change management processes.
Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.

ARK Solutions, Inc.

Human Resources, Staffing & Recruiting

About ARK Solutions, Inc.

WE'RE A COMPANY THAT CARES FOR OTHERS BEYOND STAFFING OUR CULTURE SHAPES EVERYTHING WE DO. Our people, clients, and consultants matter to us more than anything. We are driven by a culture of purpose, shared values, and growth. OUR CLIENTS ARE OUR DRIVING FORCE Whether it’s finding the right candidate for a job or seamlessly managing a project end to end, our conviction and commitment to our clients runs deep. No matter what it takes, we’re devoted towards the success of your business. OUR PEOPLE ARE OUR FAMILY Our team members are our family. We’re here for you and we won’t stop until you’re exactly where you want to be. We believe in your potential and we are devoted to helping you achieve your ambition. IT’S ALL ABOUT YOU Your business is our business. We believe in making our relationship and understanding strong, and we know just how to do that. Our mantra is: analyze, identify, recruit, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. With experience in staffing and implementing projects, we thrive on sharing our experience and knowledge to help you make a success of your business. Our track record proves that clear communication and expert collaboration will boost your bottom line. ARK was formed in 2003 with the goal of becoming the supplier of choice for clients, employer of choice for our employees and contingent workforce. We provide high-volume staffing, SOW and payrolling services to structured contingent workforce programs and projects across USA. With our deep industry knowledge, business process expertise, comprehensive resources and a proven track record, ARK Solutions, Inc. can mobilize the right talent across various skills. ARK Solutions, Inc. is a certified Minority Women Owned Firm by NMSDC, State of VA, PA, NY and MD.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 201 - 500

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Job description

Epic Orders Analyst - Remote, Raleigh, NC

Duration: 12 months

Seeking an experienced professional to provide application support, build, testing, and optimization of Epic Orders workflows. This role focuses on ensuring efficient and compliant patient care across 13 healthcare facilities. The analyst will collaborate with clinical providers, nursing staff, pharmacists, and ancillary departments to enhance orders functionality within Epic.

Key Responsibilities:

Provide application build and configuration for Epic Orders workflows including CPOE, order sets, protocols, and decision support.
Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
Participate in system testing, integrated validation, and change management processes.
Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
Support compliance with state, federal, and regulatory standards for orders management.
Work collaboratively with other Epic module analysts to ensure workflow integration and system interoperability.
Participate in on-call rotation for orders-related support issues.

Must Have:

Epic Orders certification
7 years of Epic implementation or operations support experience
Strong understanding of clinical documentation practices in healthcare settings
Ability to analyze workflow needs and translate them into Epic configuration
Previous experience as an Epic Orders Analyst or Builder in a healthcare environment