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Account Executive

Key Facts

Full time
Mid-level (2-5 years)
English

Other Skills

  • Accountability
  • Communication
  • Resilience
  • Active Listening
  • Adaptability
  • Time Management
  • Teamwork
  • Quick Learning
  • Empathy
  • Relationship Building
  • Self-Motivation
  • Problem Solving
  • Creativity

Roles & Responsibilities

  • 2-5 years of experience in SaaS sales or higher ed tech with a proven track record of meeting and exceeding quotas.
  • Consultative selling skills with the ability to ask the right questions, listen, and translate complex ideas into actionable insights for decision-makers.
  • Relationship-driven approach with demonstrated ability to build trust and credibility with higher education leaders.
  • Data-driven and organized, with CRM experience (e.g., HubSpot) and the ability to manage and analyze a sales pipeline to drive improvements.

Requirements:

  • Own the full sales cycle from prospecting to closing, build a thriving pipeline, and turn leads into long-term partners.
  • Deliver personalized, consultative demos that uncover challenges and position Mongoose as the game-changing solution, guiding prospects to signed contracts.
  • Build and nurture relationships with higher education leaders to become a trusted partner aligned to their needs.
  • Collaborate with Marketing, Product, Revenue, and Client Success to ensure a smooth transition from prospect to long-term customer and maintain an organized, data-driven pipeline in HubSpot.

Job description

At Mongoose, we believe every conversation matters.

We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.

Join us and be part of a team that’s making a real difference in education—one conversation at a time.

As a New Business Account Executive at Mongoose, you’ll be at the forefront of our growth, working exclusively with prospective clients to show them how our innovative solutions can change the game. This isn’t just about hitting quotas—it’s about building meaningful relationships, solving real challenges, and driving impact for schools and their students. If you thrive in a fast-paced, collaborative environment and love the thrill of turning leads into long-term partnerships, this is the role for you.


What You'll Do
  • Be a Hunter: Own the full sales cycle, from prospecting to closing, and bring new clients into the Mongoose family. Build a thriving pipeline by getting creative—networking, strategic follow-ups, and turning hesitant prospects into enthusiastic partners. Craft compelling outreach that speaks directly to higher ed leaders, and work alongside SDRs to amplify your impact.

  • Deliver Winning Solutions: Lead dynamic, personalized demos that don’t just showcase features but solve real problems. Take a consultative approach, uncovering challenges and positioning Mongoose as the clear, game-changing solution. Guide prospects from the first conversation to a signed contract, keeping deals on track with thoughtful project planning and mutual accountability.

  • Build Relationships That Matter: Go beyond selling—become a trusted partner to higher ed leaders by understanding their needs and aligning Mongoose’s solutions to their biggest challenges. Foster relationships built on trust, impact, and a track record of success. Whether through virtual meetings or industry events, show up where it matters and make meaningful connections.

  • Collaborate for Success: Sales isn’t a solo act. Team up with Marketing to keep a steady flow of high-quality leads, sharing insights to sharpen campaign strategies. Stay plugged into Product updates so you’re always one step ahead in positioning Mongoose’s competitive edge. Work closely with Revenue and Client Success to ensure a smooth transition from prospect to long-term partner.

  • Measure and Improve: Keep your pipeline airtight in HubSpot, tracking every opportunity with precision. Regularly review performance data and share insights that help refine your approach. Use data as your secret weapon—turning insights into action and consistently surpassing your sales goals.


  • What You'll Bring to the Table
  • A Passion for Closing Deals: The thrill of the chase, the art of the pitch, the satisfaction of sealing the deal—you thrive on all of it. You have 2-5 years of experience in SaaS sales or higher ed tech, with a proven track record of not just hitting but crushing quotas.

  • Consultative Selling Skills: You ask the right questions, truly listen, and craft solutions that make an impact. Complex ideas? No problem—you break them down into compelling, actionable insights that resonate with decision-makers.

  • Relationship-Driven Mindset: Whether it’s an in-person meeting or a quick Zoom, you know how to build trust and credibility. You don’t just sell—you help people solve real problems and take pride in being part of their success.

  • Creative and Resilient: You think outside the box, whether it’s a new approach to outreach or a fresh angle for engaging prospects. When you hit a roadblock, you pivot, adapt, and turn every “no” into momentum for the next “yes.”

  • Data-Driven and Organized: You know that sales isn’t just about gut instinct—it’s about tracking, analyzing, and optimizing. You love using data to refine your strategy, and if you’ve worked with HubSpot or another CRM, you know how to keep your pipeline clean and your insights sharp.

  • Higher Ed Knowledge (a Plus, Not a Must): Experience in the higher ed space is great, but it’s not a deal-breaker. What matters most is your ability to learn fast, adapt quickly, and understand what makes this industry tick.

  • Grit… Yes, We Said Grit: Tech sales isn’t for the faint of heart—it takes resilience, adaptability, and a relentless drive to succeed. You bring the courage, determination, and grit to thrive in a fast-moving, ever-evolving business.


  • Why You'll Love it Here

    You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.

    Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.

    Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.


    We Offer
  • Comprehensive medical, dental, and vision coverage

  • 401K with company match: 100% of the 1st 3% and 50% of the next 2%

  • Flexible PTO

  • Competitive Leave Policies

  • 13 paid holidays, including a week off between Christmas and New Year’s

  • This role is fully remote with standard working hours in the Eastern Time Zone.

    If this sounds like your kind of challenge, let’s talk! Apply today and help us move people forward, one conversation at a time.

    At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.

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