Large Loss Property Field Claims Adjuster (Washington)

Primary Accountabilities 

• You will investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures. 

• You will participate in High Damage Reviews (HDR) to address coverage issues and exposure. Handle claims on a good faith basis. 

• You will handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements. 

• You will conduct on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters. 

• You will respond to customer inquiries, makes appropriate decisions, and close file. 

• You will interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interpret claim history coverages. 

• You will make independent decisions but recognize when assistance is needed. 

• You will provide all parties with claim process and status; answers questions or redirect to other areas. 

• You will be a mentor and subject matter expert for less experienced adjusters. 

Specialized Knowledge & Skills Requirements 

• Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories. 

• Demonstrated experience providing customer-driven solutions, support or service. 

• Demonstrated ability to efficiently and effectively handle complex claims. 

• Extensive knowledge of policies and endorsements coverages. 

• Successfully applied knowledge of each phase of the claim handling process. 

Licenses 

• Valid driver's license required plus an acceptable driving record. 

• Obtain state specific property casualty claims licensing as required. 

Travel Requirements 

• Up to 10%. 

• Catastrophe travel up to 75% as applicable. 

Physical Requirements 

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations. 

• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. 

• Adjusting or moving objects up to 50 pounds in all directions. 

Additional Qualifications 

• Advanced Xactimate experience required. 

• 5 or more years’ experience handling field property personal lines claims required. 

• Prefer someone who has handled claims over $50,000. 

#LI-Remote