West Region, Casualty Practice Leader

The HUB West Region Casualty Leader is responsible for coordinating and delivering HUB’s resources for Casualty accounts across the super-region, including:

• Lost sensitive casualty programs

• Global accounts

• Review of letters of credit/collateral

• Data & analytics

• Alternative structures

• Multiline structures

• Captives

• Risk services

• Complex casualty claims

Industry/Account Makeup includes but is not limited to:

• Real Estate

• Hospitality

• Healthcare

• Food/Agribusiness

• Industrial

• Manufacturing

• Technology

• Public Entity

• Education

• Energy

Job Responsibilities

• Track and provide oversight and direct placement expertise to larger segment of Casualty Risks within the West Region.

• Collaborate with HUB Industry Practice Leaders and provide assistance as requested/needed

• Participating in Critical Path and Deal Desk calls/meetings

• Assist with the recruitment of outside talent to strengthen the region

• Develop a portfolio of services and capabilities that are consistently delivered on large/complex casualty accounts

• Assist HUB brokers in winning new large, casualty risks across the enterprise or assist in the coordination of the right team from across HUB as needed.

• Assist HUB brokers in defending threats from other brokers on large/complex casualty accounts.

• Negotiate with markets on complex casualty placements for both new and existing clients as requested by regional hubs that comprise the West Region.

• Assist teams outside of the West Region when needed and approved by West Region president and/or North American Casualty Practice Leader

• Develop and maintain relationships with regional casualty carrier executives from both standard and specialty markets.

• Encourage development of direct relationships with markets in the field and provide introductions where needed.

• Share market information with the regional hubs regarding the latest developments and solutions in the casualty market.

• Cascade messaging and critical communications from practice leadership

• Stay informed on global market conditions and capacity (London, Bermuda, Europe, Asia) as well as emerging solutions (alternative structures and collateral alternatives)

• Professionally represent HUB in meetings, seminars, trade shows, speaking engagements and networking events.

• Support the regions for any M&A due diligence as respects targets that present large casualty books.

• Promote and provide access to key data and analytical tools that are available

• Review program agreements and or contracts to ensure compliance with insurance requirements

• Develop professional, client ready materials for presentations and meetings

• Provide requested performance and engagement data for the West Region to North American casualty Practice Leader and Regional CMO

• Provide regular casualty related updates to clients and colleagues 

• Work with and support other HUB North American casualty Practice colleagues as respects requests for regional & industry related expertise.

• Travel as needed for both internal and external meetings, presentations, conferences, etc. 

• Train and develop junior team members

Leadership Expectations

Build Effective Teams

• Create and maintain strong culture, morale and spirit where Team Members feel included and appreciated for their contributions.

• Provide feedback, mentorship and development to create an environment where Team Members want to improve and grow.

• Foster a sense that you succeed and fail together as a team – if your Team Member feels like you support them no matter what, they will be more comfortable and confident in their jobs and will produce better work and stay longer.

Be Transparent

• Transparency is being straightforward, honest and open – just as Leaders must trust and be honest with their team, Team Members must trust their Leader to have their best interests in mind.

• Transparency in the workplace is essential for fostering a positive culture, ensuring Team Member loyalty and engagement, and allowing for the recognition of accomplishments and the correction of errors or mishaps.

Be an Effective Decision Maker

• Effective Leaders must be effective decision makers.

• Responsible Leaders must be able to decide quickly and decisively and take responsibility for the outcome.

Hold Yourself and Others Accountable

• Fostering a culture of accountability allows for the celebration of successes along with the response to failures or missteps. Accountability in the workplace helps ensure every member of your team pulls their weight without relying on others to get the work done for them.

• Accountability enhances work relationships, increases job satisfaction, allows teams to collaborate more efficiently and produces better quality of work.

Manage and Measure Work

• Create and share ideas, thoughts and suggestions to continually improve the effective utilization of HUB resources, tools and systems within teams.

• Assigns responsibility for tasks and decisions, sets clear objectives and measures and monitors process, progress and results.

• Adheres to the same guidelines you set for your Team Members and takes responsibility for both team successes and failures. Good Leaders hold their staff accountable, but the best hold themselves accountable as well.

• Use the HUB Grow with Us: Goal Setting and Performance Evaluation tools to document performance.

Motivate, Recognize and Appreciate Team Members

• Recognizing Team Members is a critical aspect of your role as a Leader – appreciate their accomplishments and contributions to the team.

• Creating a climate in which Team Members want to do their best. Team Members expect to receive recognition for their work, but even those who do not expect it will appreciate meaningful praise.

Keep Your Composure

• Stays cool under pressure; do not become defensive or irritated when times are tough.

• Handles stress; is not knocked off balance by the unexpected

• Does not show frustration when resisted or blocked; is a settling influence in a crisis.

Demonstrate Leadership Courage

• Build and foster relationships with other Leaders to collaborate, educate and build inter-team development and cooperation.

• Provide current, direct, complete and “actionable” positive and corrective feedback to others – a Leader is not afraid to take negative action when necessary.

• Faces up to people problems on any person or situation quickly and directly.

Qualifications

• At least 10 years of progressive, successful brokerage experience and support; majority must be within Casualty brokerage.

• Deep expertise, market relationships and strong visibility in the global casualty marketplace

• Proven progressive track record in driving new business results.

• A consultative, positive and resourceful approach to dealing with prospect, clients and associates.

• Highly developed organization and time management skills.

• Strong listening, written, verbal and interpersonal communication skills.

• Public speaking and presentation experience.

• Strong degree of self-motivation with a demonstrated ability to lead/motivate others.

• Influential and persuasive with the ability to partner across HUB and work well with segment and other practice leaders

Department Risk Management & Loss Control

Required Experience: 7-10 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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